Ben Stiefel
Medford,NJ
Summary
Accomplished commercial and revenue management executive with over 20 years of progressive leadership experience in hotels. Demonstrated success in formulating commercial strategies, maximizing revenue opportunities, and guiding high-performing teams for global hotel brands. Specialized in luxury and lifestyle markets, emphasizing data-driven decision-making and effective cross-functional collaboration.
Overview
23
23
years of professional experience
Work History
Head of Commercial Strategy
IHG Hotels & Resorts
Remote
03.2025 - 01.2026
- Directed strategy and enablement for sales, catering, banquets, and revenue management across IHG's Luxury and Lifestyle hotels.
- Developed data-driven initiatives that improved business performance and increased market share by 1%.
- Achieved a 50% increase in hotel participation in centralized commercial services.
Head of Revenue Management
IHG Hotels & Resorts
Remote
05.2023 - 03.2025
- Integrated Kimpton with IHG revenue teams to establish a cohesive Revenue community.
- Streamlined workflows, implemented regional campaigns, and delivered insights to enhance portfolio performance.
- Facilitated the deployment and adoption of N2 Pricing RMS, driving adoption and engagement across the region.
Vice President, Revenue Management
Kimpton Hotels & Restaurants
Remote
08.2021 - 05.2023
- Collaborated with cross-functional teams to align goals and strategies across departments.
- Analyzed industry trends to inform decision-making and drive business strategy forward.
- Managed stakeholder relationships, ensuring clear communication and alignment of objectives.
Regional Director of Revenue Management
Kimpton Hotels & Restaurants
Remote
10.2016 - 08.2021
- Drove performance for a portfolio of 35 hotels and 20 directors of revenue management.
- Delivered increases in market share consistently through a combination of individual hotel support and advocacy for enterprise initiatives.
- Supported the region through the integration of Kimpton with IHG Revenue and Reservations systems.
Area Director of Revenue Management
Kimpton Hotels & Restaurants
Philadelphia, Pennsylvania
03.2013 - 10.2016
- Delivered strong results for four hotels in three markets.
- Mentored and led a team of four direct reports, growing multiple team members into revenue leader roles.
- Supported the opening of two hotels in new markets for Kimpton.
Area Director of Revenue Management
Hyatt Hotels Corp
Philadelphia, Pennsylvania
08.2008 - 03.2013
- Took on first complexed role for Hyatt Revenue Management in the Northeast
- Drove market share and performance through varied market conditions.
- Transitioned Park Hyatt Philadelphia to Hyatt at The Bellevue, improving occupancy by 20 pts in one year
Revenue Manager
Hyatt Hotels Corp
New Brunswick, New Jersey
12.2006 - 08.2008
- Implemented a total asset revenue management approach with a heavy focus on the banquet and catering business.
- Grew market share throughout tenure.
- Supported the repositioning of the asset after a significant renovation investment.
Front Office Manager
Hyatt Hotels Corp
Old Greenwich, Connecticut
03.2003 - 12.2006
- Led the Front Office, Bell, Door, Valet, Concierge, and Regency Club of a AAA 4-Diamond, 373-room hotel, working with high-profile customers given its location.
- Delivered consistently strong guest and employee satisfaction scores.
- Engaged in partnership with Revenue Management, learning the discipline and implementing an effective upsell program
Education
Bachelor of Science - Hotel, Restaurant, And Institutional Management
Pennsylvania State University
University Park, PA12-2002
Skills
- Revenue management and pricing strategies
- Market analysis and data interpretation
- Strategic planning and execution
- Team leadership and collaboration
- Effective communication skills
- Problem-solving techniques
- Training and development
Timeline
Head of Commercial Strategy
IHG Hotels & Resorts
03.2025 - 01.2026
Head of Revenue Management
IHG Hotels & Resorts
05.2023 - 03.2025
Vice President, Revenue Management
Kimpton Hotels & Restaurants
08.2021 - 05.2023
Regional Director of Revenue Management
Kimpton Hotels & Restaurants
10.2016 - 08.2021
Area Director of Revenue Management
Kimpton Hotels & Restaurants
03.2013 - 10.2016
Area Director of Revenue Management
Hyatt Hotels Corp
08.2008 - 03.2013
Revenue Manager
Hyatt Hotels Corp
12.2006 - 08.2008
Front Office Manager
Hyatt Hotels Corp
03.2003 - 12.2006
Bachelor of Science - Hotel, Restaurant, And Institutional Management
Pennsylvania State University