Ben Thevenet
Nashville,TN
Summary
A diverse background encompassing entrepreneurial ventures, real estate expertise, construction and property management skills, as well as extensive experience in sales and service industries, bringing a unique set of skills to the table. Effective communication and proficient problem-solving abilities leading to excel in various roles, and talent for training and supervising teams has consistently produced exceptional results. Prioritizes cultivating relationships and valuing people. Over the past ten years, honed craft in property management, as well as a laborer specializing in custom furniture fabrication, construction, handiwork, and repairs. Efficiency, organizational skills, strong work ethic, strategic thinking, communication, and leadership capabilities have been recognized throughout career.
Overview
11
11
years of professional experience
Work History
Operations
Hallson Hospitality - Short-Term Rentals
02.2022 - 10.2023
- Led operational initiatives to solve ongoing strategic operations challenges.
- Oversaw day-to-day operations of over 20 luxury properties.
- Handled guest/owner complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-management relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing future issues and potential safety hazards.
- Coordinated with housekeeping staff to ensure timely completion of units, maximizing efficiency between stays and maintaining property aesthetics.
Area Manager - Field Ops Agent
AvantStay - Short-Term Rentals
02.2022 - 04.2023
- Provided Guest Services and supported Field-Ops and Concierge Services.
- Executed Value Added Services for guests/owners.
- Performed Pre/Post Stay Property Inspections.
- Handled guest/owner related problems.
- Identified issues and sourced third-party vendors.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Co-Owner & Designer/Fabricator
Lakewood Design and Build - Custom Furniture
02.2019 - 02.2022
- Designed, fabricated and installed high-end wood/metal work pieces.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of projects.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Earned positive customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Leveraged social media platforms to engage with prospective clients and raise brand awareness within target markets.
Project Manager / Lead Carpenter
Ripley Renovations - Home Renovations
05.2020 - 07.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Builder & Handyman
Independent Contractor
12.2014 - 01.2019
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
Creative Director and Business Manager
The Coolest Stuff in Texas .com – Online Publication
12.2014 - 06.2016
- Traveled across Texas in custom retrofitted metro-bus creating content for website and Social Media.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Collaborated with cross-functional teams to produce compelling visual content, driving brand awareness, increasing sponsorships and audience engagement.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Secured funding for the startup by delivering persuasive pitches to investors.
- Formulated and executed strategic initiatives to increase awareness and interaction.
Licensed Real Estate Agent
MySpaceNYC – Brooklyn Real Estate Brokerage
11.2013 - 11.2014
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Developed and maintained relationships with clients through networking, advertisement, and cold calling.
- Conducted comprehensive market research to provide clients with accurate information on current trends and knowledge of neighborhoods.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Media Sales Associate and Account Manager
Felix – Intelligent Local Advertising
03.2013 - 08.2013
- Maximized sales opportunities with effective prospecting, lead generation, and cold calling techniques.
- Implemented innovative presentation techniques to successfully pitch advertising packages to clients.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Education
Bachelor of Science - General Business
Rawls College of Business, Texas Tech University
Lubbock, TX12.2011
Skills
- Communication and Interpersonal Skills
- Remote Operations
- Operations leadership
- Innovation and Creativity
- Relationship Building
- Customer Service
- Sales Techniques
- Strong Work Ethic
- Team Collaboration
- Tech-savvy proficiency
- Problem-solving abilities
- Time management abilities
State
TN
Zip
37216
City
Nashville
Timeline
Operations
Hallson Hospitality - Short-Term Rentals
02.2022 - 10.2023
Area Manager - Field Ops Agent
AvantStay - Short-Term Rentals
02.2022 - 04.2023
Project Manager / Lead Carpenter
Ripley Renovations - Home Renovations
05.2020 - 07.2021
Co-Owner & Designer/Fabricator
Lakewood Design and Build - Custom Furniture
02.2019 - 02.2022
Builder & Handyman
Independent Contractor
12.2014 - 01.2019
Creative Director and Business Manager
The Coolest Stuff in Texas .com – Online Publication
12.2014 - 06.2016
Licensed Real Estate Agent
MySpaceNYC – Brooklyn Real Estate Brokerage
11.2013 - 11.2014
Media Sales Associate and Account Manager
Felix – Intelligent Local Advertising
03.2013 - 08.2013
Bachelor of Science - General Business
Rawls College of Business, Texas Tech University
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