Ben Truncali
Staten Island
Summary
Dynamic IT leader with a proven track record at Jump Design Group, specializing in the implementation of cloud-based ERP systems that significantly enhance operational efficiency. Demonstrated expertise in project management and network infrastructure, driving substantial improvements across multiple locations. Strong problem-solving skills have fostered innovation and team development, ensuring a collaborative work environment. Committed to leveraging technology to optimize business processes and promote growth.
Overview
37
37
years of professional experience
Work History
Director of IT/EDI/Infrastructure
Jump Design Group
New York
07.2018 - Current
- Replaced outdated ERP system with Cloud based SQL based system
- Training, configuration and support of ERP with 100 users
- Implementation of Hosted VoIP Phone system, Watchguard firewall, Datto virtual backup
- Created Drop Ship program, onboarding and support of 10 partners
- Implementation of Office 365 via SaaS to replace the existing Exchange environment
- Management of 5 team members in various roles
- Managed multi location move and server room buildout
- Support of corporate LAN/WAN/Telco infrastructure encompassing multiple locations, PC and Mac user base, SQL based ERP systems (RedHorse, VSR, AIMS360, A2000), EDI systems, warehouse operations
- Improved efficiency by installing a new shipment labeling system thereby cutting back on chargebacks
Partner
Scott-Tag and Label
06.2018 - Current
- Created successful RFID Service bureau
- Created RFID processes for various customers
- Worked with Auburn Labs for testing of RFID tags/labels
- Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
- Established partnerships with other organizations that would bring value back into the company .
- Cultivated long-term relationships with existing clients through consistent communication efforts .
Director of EDI/IT/Operations
Sally Lou Fashions – Alex Apparel Group
New York
05.2010 - 07.2018
- Support of corporate LAN/WAN/Telco infrastructure encompassing multiple locations, PC and Mac user base, SQL based ERP systems (AMT, A2000), EDI systems, warehouse operations
- Implementation of Office 365 via SaaS, Hyper-V, Datto Virtual backup
- Creation of RFID tagging infrastructure and processes
Consultant/Owner
Bencali Consulting Group
Brooklyn
05.1998 - 10.2013
- Built a successful technical consulting operation from the ground up, providing a wide range of services to clients ranging from project management and network design to network implementation and voice/data cabling
- Managed core group of 20+ contractors while performing project management, server room buildouts, WLan infrastructures, office relocations
- Manage PBX implementations from design to turnover
- Implementation, training, and support of Quicken POS in multi station environments
- Implementation of VoIP on multiple projects
- Design and implementation of network cabling infrastructures (Cat 5e, Cat 6, Fiber, RG#)
- Integrate AS/400 into legacy environments without any downtime
- Evaluate existing infrastructure and recommended changes
- Project managed entire facility relocations
- Project manager for airline rollout which included configure and installed IP Voice/Data infrastructure at airports nationwide, configured, and installed Kinetics E-Ticket kiosks for airlines, coordinated with trades for buildouts of ticket and gate counters, training of users in use of Navitaire via Citrix Metaframe, remote support of 15 airport outstations, installation of 802.11b wireless infrastructure for communications with Airbus 319 airplanes
Director of Information Technology/Consultant
Betsey Johnson Apparel
New York
05.2003 - 08.2006
- Supported 100+ users in 45 locations (43 Retail POS Locations)
- Supported server-based infrastructure, which included upgrade and administration of Windows 2000 infrastructure w/ Active Directory, upgrade and administration of Exchange 2000 Email Server, administration of Windows 2000 IIS
- Upgraded existing retail stores with new software and hardware using Retail Pro Point of Sale
- Coordinated opening of 5 new stores with construction manager
- Created MIS budget to plan for future expansion and upgrades
- Negotiated lower Telco and paper costs
Director of Information Technology/Consultant
Liberty Optical
Newark
01.1999 - 10.2005
- Upgraded existing AS/400, upgraded existing phone system to VoIP
- Coordinated relocation of 100+ users in warehouse/office environment with trades and Telco
- Implemented WAN with international offices using Cisco routers
- Installed Windows 2000 server with Active Directory and Exchange 2000
Senior Systems Engineer
Donovan Consulting Group
Tyrone
08.2001 - 08.2002
- Performed wireless LAN site surveys (general coverage and point-to-point)
- Implemented multiple general coverage and point-to-point 802.11b, 802.11a, 900 MHz, 5.4 GHz WLAN infrastructures with high availability
- Technical experience with Cisco, Intermec, Lucent, Intel, Stratum (Proxim), Light Pointe
Director of Information Technology/Consultant
Aris Industries (Members Only, FuBu Licensee)
New York
06.1999 - 06.2001
- Managed 4 team members in various roles
- Designed and implemented LAN/WAN infrastructures using Cisco 2500 & 3600 routers
- Installation and support of Siemens phone system from design to implementation to M.A.C.’s
- Coordinated multiple location relocation and consolidation of space with trades and Telco
- Coordinated support of 200+ users by in-house technical staff
- Created budgetary and disaster recovery procedures
- Support of AS/400 and Server based environment
MIS Supervisor
Calvin Klein Jeans
New York
09.1995 - 12.1998
- Built and managed a team consisting of 3 PC technicians, 1 LAN administrator, 1 Software technician
- Designed and coordinated computer infrastructure upgrade
- Designed and implemented a WAN in 3 states including RF and wired devices using Cisco routers
- Coordinated the implementation of CCmail email system for 500+ users
- Implemented Retail Point of Sale environment using JBA on AS/400 platform
MIS Support Technician
Liz Claiborne Inc
New York
02.1988 - 08.1995
Education
Lightpointe FSO Certification -
Light Pointe
Tyrone, GA01.2002
Lucent 802.11b Certification -
Lucent
Tyrone, GA01.1999
Proxim Symphony Certification -
Proxim
Tyrone, GA01.1999
Associates - Electronic Technology
DeVry University
Woodbridge, NJ01.1987
Skills
- Cloud computing
- SQL management
- Project management
- Network infrastructure
- Enterprise resource planning
- Customer relationship management
- Systems integration
- VoIP implementation
- Disaster recovery
- Budget management
- Problem solving
- Visionary leadership
- Innovation management
- Staff development
- Information technology management
- Team management
- Multitasking and organization
Hobbies and Interests
- Rotary International (Board Member and Past President of Rotary Club of Verrazano)
- Yellow Boots Organization (Non-Profit)
- Fluent in Italian, basic understanding of Spanish
References
Furnished Upon Request
Languages
Italian
Professional
Spanish
Limited
Affiliations
- Rotarian
Timeline
Director of IT/EDI/Infrastructure
Jump Design Group
07.2018 - Current
Partner
Scott-Tag and Label
06.2018 - Current
Director of EDI/IT/Operations
Sally Lou Fashions – Alex Apparel Group
05.2010 - 07.2018
Director of Information Technology/Consultant
Betsey Johnson Apparel
05.2003 - 08.2006
Senior Systems Engineer
Donovan Consulting Group
08.2001 - 08.2002
Director of Information Technology/Consultant
Aris Industries (Members Only, FuBu Licensee)
06.1999 - 06.2001
Director of Information Technology/Consultant
Liberty Optical
01.1999 - 10.2005
Consultant/Owner
Bencali Consulting Group
05.1998 - 10.2013
MIS Supervisor
Calvin Klein Jeans
09.1995 - 12.1998
MIS Support Technician
Liz Claiborne Inc
02.1988 - 08.1995
Lightpointe FSO Certification -
Light Pointe
Lucent 802.11b Certification -
Lucent
Proxim Symphony Certification -
Proxim
Associates - Electronic Technology
DeVry University
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