Ben Unterseher
Bismarck,ND
Summary
Hardworking and enthusiastic. Trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
9
9
years of professional experience
Work History
Line Cook
Stadium/Lodge Bar & Grill
07.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Service Technician
Kim's Appliance Service
11.2017 - 12.2021
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Detailer/Auto Mechanic Technician
Event Motorway
03.2015 - 11.2017
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Skills
- Time Tracking
- Project Oversight
- Preventive Maintenance
- Regulatory Compliance
- Customer Service
- Problem and Issue Resolution
- Analytical Thinking
- Troubleshooting Skills
- Work With Minimal Supervision
Timeline
Line Cook
Stadium/Lodge Bar & Grill
07.2021 - Current
Service Technician
Kim's Appliance Service
11.2017 - 12.2021
Detailer/Auto Mechanic Technician
Event Motorway
03.2015 - 11.2017
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