Ben Zagrzebski

Provided personalized in-home care to clients, assisting with all aspects of daily living such as meal preparation, housekeeping, bathing and personal hygiene, medication reminders, and transportation to medical and social appointments.

Oversaw daily liquor store operations, including inventory management, product stocking, cash handling, and end-of-day closing procedures.

• As a restaurant manager, I oversaw daily operations, ensuring exceptional service in a dynamic environment specializing in paninis, espresso drinks, and gelato. I led a team to deliver high-quality food and beverage offerings while maintaining a welcoming atmosphere for guests. My responsibilities included staff management, inventory control, customer satisfaction, and meeting financial targets. Through effective leadership and strategic planning, I optimized productivity and upheld the reputation of the establishment.

• Managed operations at a top-tier pizza shop, overseeing daily activities, staff dough preparation, and customer service initiatives. Implemented strategies to optimize efficiency, maintain quality standards, and drive revenue growth. Demonstrated strong leadership skills in training and motivating team members to deliver exceptional dining experiences.

• Lead individuals or groups on climbs along fixed routes, ensuring their safety while they navigate challenging terrain. I provide instruction on proper equipment usage and climbing techniques, assess weather and route conditions, and offer encouragement and support throughout the journey. My responsibilities also include risk management, emergency response preparedness, and delivering memorable outdoor experiences tailored to the skill levels and goals of my clients.