Summary
Overview
Work History
Education
Skills
Affiliations
References
Work Availability
Quote
Timeline
OperationsManager
Bena Nyang'Au

Bena Nyang'Au

East Orange

Summary

Efficient Human Resources professional who supports employee-facing functions, with knack for streamlining processes, enhancing HR operations, and maintaining confidentiality in a fast-paced HR environment.

Overview

4
4
years of professional experience

Work History

Senior HR Coordinator

TED Conferences
New York, NY
02.2023 - 06.2023
  • Facilitated implementation of new applicant tracking system, resulting in streamlined recruitment process and improved efficiency
  • Oversaw and managed expense reports for senior executives, ensuring accuracy and timely submission
  • Conducted thorough research on HR best practices and trends, providing valuable insights to support HR initiatives and projects.
  • Served as a liaison between employees and management regarding compensation inquiries or benefit plan changes.

HR Coordinator

TED Conferences
New York, NY
10.2020 - 02.2023
  • Conducted new hire orientations, providing comprehensive onboarding sessions, and facilitating smooth transition for employees
  • Developed and curated quarterly newsletters, communicating important updates and fostering sense of belonging within organization
  • Acted as point of contact for employees, addressing general inquiries and providing guidance and support as needed
  • Managed calendars and scheduled meetings for senior executives and department heads
  • Assisted in production of organization-wide meetings, contributing to content collection and video editing for seamless presentation delivery
  • Crafted compelling job postings and dispatched offer letters
  • Crafted engaging introductory emails to acquaint organization members with new staff
  • Organized events such as company picnics, holiday parties, health fairs or other special events for employees

Recruitment Coordinator, Tech Team

TED Conferences
New York, NY
04.2020 - 10.2020
  • Coordinated and facilitated all recruitment activities, including managing applications, scheduling interviews, and supporting candidates through interview and onboarding processes
  • Collaborated with hiring managers to develop effective job descriptions and posting strategies, attracting a larger pool of qualified candidates
  • Recognized for outstanding candidate experience, receiving positive feedback from candidates, and hiring managers
  • Facilitated recruitment of over 12 critical positions

Data Entry, TED-Ed Team

TED Conferences
New York, NY
02.2020 - 04.2020
  • Evaluated and shortlisted TED-Ed candidate submissions, adhering to established criteria and guidelines
  • Addressed customer complaints and provided satisfactory resolutions, utilizing ZenDesk platform offering support to program applicants throughout application process

Receptionist/Hospitality Clerk

TED Conferences
New York, NY
09.2019 - 02.2020
  • As office's primary point of contact, ensuring clients' needs were consistently met and exceeded
  • Efficiently managed organization of files and mail, ensuring timely delivery to designated recipients
  • Ensured constant supply of refreshments, guaranteeing consistent replenishment throughout office

Data Entry

Policygenius
New York, NY
05.2019 - 08.2019
  • Conducted regular outreach to clients via phone, email, and SMS to address outstanding requirements and provide updates
  • Facilitated communication between clients and sales, case management, and customer experience teams to ensure efficient resolution of issues
  • Utilized exam vendor websites to determine necessary actions for exam scheduling, rescheduling, and cancellations

Education

Bachelor’s Degree - Public and Nonprofit Administration

Rutgers University Newark
12.2017

Skills

  • Applicant Tracking System (ATS)
  • HRIS (Human Resources Information System)
  • Data Entry & Employee Records Management
  • Job posting
  • HR Documentation
  • Employee Relations
  • Human Resources Audits
  • Confidential Document Control
  • Scheduling and Calendar Management
  • ADP
  • Microsoft Office and Docusign
  • Maintains Confidentiality
  • Event Coordination
  • Benefits Administration
  • Background Checks
  • New Employee Orientations

Affiliations

  • I've taken up cooking as a new hobby while playing pool is one of my favorite hobbies as well as adrenaline rushing activities. I've recently joined a unisex touch football league.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Maya Angelou

Timeline

Senior HR Coordinator

TED Conferences
02.2023 - 06.2023

HR Coordinator

TED Conferences
10.2020 - 02.2023

Recruitment Coordinator, Tech Team

TED Conferences
04.2020 - 10.2020

Data Entry, TED-Ed Team

TED Conferences
02.2020 - 04.2020

Receptionist/Hospitality Clerk

TED Conferences
09.2019 - 02.2020

Data Entry

Policygenius
05.2019 - 08.2019

Bachelor’s Degree - Public and Nonprofit Administration

Rutgers University Newark
Bena Nyang'Au