Bena Nyang'Au
East Orange
Summary
Efficient Human Resources professional who supports employee-facing functions, with knack for streamlining processes, enhancing HR operations, and maintaining confidentiality in a fast-paced HR environment.
Overview
4
4
years of professional experience
Work History
Senior HR Coordinator
TED Conferences
New York , NY
02.2023 - 06.2023
- Facilitated implementation of new applicant tracking system, resulting in streamlined recruitment process and improved efficiency
- Oversaw and managed expense reports for senior executives, ensuring accuracy and timely submission
- Conducted thorough research on HR best practices and trends, providing valuable insights to support HR initiatives and projects.
- Served as a liaison between employees and management regarding compensation inquiries or benefit plan changes.
HR Coordinator
TED Conferences
New York , NY
10.2020 - 02.2023
- Conducted new hire orientations, providing comprehensive onboarding sessions, and facilitating smooth transition for employees
- Developed and curated quarterly newsletters, communicating important updates and fostering sense of belonging within organization
- Acted as point of contact for employees, addressing general inquiries and providing guidance and support as needed
- Managed calendars and scheduled meetings for senior executives and department heads
- Assisted in production of organization-wide meetings, contributing to content collection and video editing for seamless presentation delivery
- Crafted compelling job postings and dispatched offer letters
- Crafted engaging introductory emails to acquaint organization members with new staff
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees
Recruitment Coordinator, Tech Team
TED Conferences
New York , NY
04.2020 - 10.2020
- Coordinated and facilitated all recruitment activities, including managing applications, scheduling interviews, and supporting candidates through interview and onboarding processes
- Collaborated with hiring managers to develop effective job descriptions and posting strategies, attracting a larger pool of qualified candidates
- Recognized for outstanding candidate experience, receiving positive feedback from candidates, and hiring managers
- Facilitated recruitment of over 12 critical positions
Data Entry, TED-Ed Team
TED Conferences
New York , NY
02.2020 - 04.2020
- Evaluated and shortlisted TED-Ed candidate submissions, adhering to established criteria and guidelines
- Addressed customer complaints and provided satisfactory resolutions, utilizing ZenDesk platform offering support to program applicants throughout application process
Receptionist/Hospitality Clerk
TED Conferences
New York , NY
09.2019 - 02.2020
- As office's primary point of contact, ensuring clients' needs were consistently met and exceeded
- Efficiently managed organization of files and mail, ensuring timely delivery to designated recipients
- Ensured constant supply of refreshments, guaranteeing consistent replenishment throughout office
Data Entry
Policygenius
New York , NY
05.2019 - 08.2019
- Conducted regular outreach to clients via phone, email, and SMS to address outstanding requirements and provide updates
- Facilitated communication between clients and sales, case management, and customer experience teams to ensure efficient resolution of issues
- Utilized exam vendor websites to determine necessary actions for exam scheduling, rescheduling, and cancellations
Education
Bachelor’s Degree - Public and Nonprofit Administration
Rutgers University Newark
12.2017
Skills
- Applicant Tracking System (ATS)
- HRIS (Human Resources Information System)
- Data Entry & Employee Records Management
- Job posting
- HR Documentation
- Employee Relations
- Human Resources Audits
- Confidential Document Control
- Scheduling and Calendar Management
- ADP
- Microsoft Office and Docusign
- Maintains Confidentiality
- Event Coordination
- Benefits Administration
- Background Checks
- New Employee Orientations
Affiliations
- I've taken up cooking as a new hobby while playing pool is one of my favorite hobbies as well as adrenaline rushing activities. I've recently joined a unisex touch football league.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Maya Angelou
Timeline
Senior HR Coordinator
TED Conferences
02.2023 - 06.2023
HR Coordinator
TED Conferences
10.2020 - 02.2023
Recruitment Coordinator, Tech Team
TED Conferences
04.2020 - 10.2020
Data Entry, TED-Ed Team
TED Conferences
02.2020 - 04.2020
Receptionist/Hospitality Clerk
TED Conferences
09.2019 - 02.2020
Data Entry
Policygenius
05.2019 - 08.2019
Bachelor’s Degree - Public and Nonprofit Administration
Rutgers University Newark
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