Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Benard Koka

San Antonio,TX

Summary

Dynamic professional with a proven track record at Mario's Barber Shop, excelling in customer service and relationship building. Skilled in route optimization and safety compliance, I effectively resolved client issues while maintaining high standards. Committed to delivering exceptional experiences and ensuring operational efficiency in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Barber

Mario's Barber Shop
Tirana, Albania
01.2023 - 02.2025
  • Communicated effectively with customers to create a pleasant experience.
  • Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
  • Established a professional relationship with clients by providing quality haircuts and styling services.

Delivery Driver

Tony's Pizzeria Ristorante
Tirana, Albania
01.2020 - 01.2023
  • Resolved customer complaints professionally while maintaining positive relationships with clients.
  • Adhered to all applicable traffic laws while driving the delivery vehicle.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Stocked serving stations with napkins, silverware, and condiments, ensuring that all items were properly cleaned and sanitized before use.
  • Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.

Shift Leader

Avocado Grill
Tirana , Albania
01.2018 - 01.2020
  • Resolved customer complaints promptly and professionally.
  • Assisted in training new employees on shift operations.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

GED -

Seit Najdeni
Diber Albania
06-2007

Skills

  • Route optimization
  • Vehicle maintenance
  • Delivery coordination
  • Customer service
  • Safety compliance
  • Inventory management

Languages

Albanian
Professional

Timeline

Barber

Mario's Barber Shop
01.2023 - 02.2025

Delivery Driver

Tony's Pizzeria Ristorante
01.2020 - 01.2023

Shift Leader

Avocado Grill
01.2018 - 01.2020

GED -

Seit Najdeni

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