Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoifry Peralta Toribio

Pleasantville,NJ

Summary

Dedicated professional with a proven track record of providing exceptional customer service and maintaining high standards of cleanliness, notably at Harrah's Casino. Expert in schedule management and safe driving, I excel in fast-paced environments, ensuring timely and efficient task completion. Fluent in Spanish, I bring adaptability, excellent navigation skills, and a commitment to safety and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Barber

Self Employed Services
05.2018 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.

Housekeeper

Ocean Casino Resort
09.2021 - 05.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Delivery Driver

Johnny D’s Pizzeria
07.2022 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

EVS Housekeeper

Harrah's Casino
07.2023 - 11.2023
  • Cleaned and disinfected casino game tables and machines.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in common areas.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.

Uber Driver

Uber
03.2024 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Education

N/A -

Pleasantville High School
Pleasantville, NJ

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Punctuality
  • Vehicle maintenance
  • Customer engagement
  • Cleanliness
  • Safe driving
  • Route planning
  • Time management
  • Clean driving record

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Uber Driver

Uber
03.2024 - Current

EVS Housekeeper

Harrah's Casino
07.2023 - 11.2023

Delivery Driver

Johnny D’s Pizzeria
07.2022 - 01.2023

Housekeeper

Ocean Casino Resort
09.2021 - 05.2022

Barber

Self Employed Services
05.2018 - Current

N/A -

Pleasantville High School

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Yoifry Peralta Toribio