Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
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Ricardo Naranjo

Miami,FL

Summary

Versatile and client-focused professional with a proven track record of excellence in service delivery, from meticulous grooming services as a self-employed Barber to ensuring safe and punctual transportation with Amazon. Demonstrates exceptional problem-solving and customer engagement skills, achieving high customer retention and zero accidents. Expert in schedule management and adaptability, consistently meeting project deadlines and surpassing client expectations.

Overview

14
14
years of professional experience

Work History

Barber

Self Employed Services
04.2017 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Uber Driver

Uber
09.2017 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Amazon Truck Driver

Amazon
03.2015 - 03.2017
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Handyman

Deauville Hotel
01.2011 - 02.2015
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.

Education

Bachelor of Arts - IT Network Security

Ignacio Agramonte
Camaguey, Cuba
09-2009

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Punctuality
  • Customer engagement
  • Cleanliness
  • Time management
  • Clean driving record
  • Problem-solving
  • Multitasking and organization
  • Adaptability and flexibility

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Uber Driver

Uber
09.2017 - Current

Barber

Self Employed Services
04.2017 - Current

Amazon Truck Driver

Amazon
03.2015 - 03.2017

Handyman

Deauville Hotel
01.2011 - 02.2015

Bachelor of Arts - IT Network Security

Ignacio Agramonte

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Ricardo Naranjo