Open To Work
Benard Riley
Shreveport,LA
Summary
Resourceful Infrastructure Technician known for high productivity and efficient task completion. Specialize in network management, system troubleshooting, and security protocols implementation. Excel in problem-solving, adaptability, and teamwork, ensuring smooth technology operations and support.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Infrastructure Technician
Leapros Inc
Saint Charles, Illinois
05.2026 - Current
- Installed and configured network hardware and software systems.
- Set up, optimized, and managed network equipment.
- Monitored system performance and resolved technical issues promptly.
- Collaborated with team members to maintain data center operations efficiently.
- Conducted regular system backups to ensure data integrity and security.
Mail Carrier
USPS
Shreveport, LA
02.2024 - 05.2026
- Ensured timely and accurate delivery to homes and businesses, enhancing customer satisfaction
- Delivered mail efficiently across designated routes in various weather conditions.
- Delivered and collected mail along designated route, ensuring prompt service
- Sorted mail and loaded it into delivery vehicles for efficient dispatch
- Sorted and organized mail to prepare for daily delivery operations.
- Communicated with customers to address inquiries and provide assistance.
Network Cabling Technician
Watcher Inc.
Lowell, AR
01.2022 - 01.2024
- Analyzed, tested, troubleshot, and evaluated existing network systems, including local area networks (LAN), wide area networks (WAN), cloud networks, servers, and data communications networks to enhance reliability and performance.
- Performed network maintenance to ensure optimal network operation and minimize downtime.
- Installed network cabling systems in commercial and residential buildings.
- Managed project timelines to ensure timely completion of cabling installations.
- Collaborated with clients to assess cabling needs and specifications.
Cable Installation Technician
TAK Communications
Shreveport, LA
06.2020 - 01.2022
- Installed cable for phone and Internet services in residential buildings
- Installed and maintained cable systems for residential and commercial clients.
- Coordinated with team members to ensure timely project completion.
- Diagnosed and resolved technical issues on-site for optimal performance.
Combo Technician
Aerotek Temporary Job Agency
Bossier City, LA
09.2018 - 06.2020
- Delivered products, completed and rotated account inventory, completed invoices, cleaned machines, and replaced promotional materials.
- Performed service calls, changed air filters, and replaced hoses and pumps.
- Operated machinery to assemble products according to specifications.
- Inspected finished goods for quality control and compliance standards.
- Maintained tools and equipment to ensure proper functioning and safety.
Slot Technician
Diamond Jacks Casino
Bossier City, LA
04.2018 - 09.2018
- Inspect, maintain, and repair slot machines.
- Solved complex problems on the floor, prepared cost estimates, and submitted repair requests.
- Maintained log of repair work on slot machines.
Technician
Comcast
Shreveport, LA
10.2016 - 12.2017
- Installed, maintained, and repaired residential cable television and Internet services.
- Installed feeder lines for cable access to homes that provide cable access to several homes.
- Installed and repaired cable and internet services for residential customers.
- Conducted equipment inspections to ensure proper functionality and safety standards.
- Responded to service calls, troubleshooting technical issues for customer satisfaction.
Education
Certificate -
Remington College
Shreveport, LAHigh school or equivalent -
Fair Park High School
Shreveport, LASkills
- Network architecture
- System configuration
- Network diagnostics
- Hardware installation
- Wireless networking
- Structured cabling
- Data center operations
- Network maintenance
- Performance monitoring
- Technical troubleshooting
- Technical support
- System auditing
- Clear communication
- Teamwork
Certification
- Hazmat endorsement
- Certified Forklift Operator
- ServSafe
- Boom Lift Certification
- Scissor Lift Certification
Additional Information
DC Fundamentals, Computer Software/Hardware, Low Voltage Systems, Forklift Operator, F.M.C Loader Operator
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteOn-SiteHybridOpen to relocation: Yes
Timeline
Infrastructure Technician
Leapros Inc
05.2026 - Current
Mail Carrier
USPS
02.2024 - 05.2026
Network Cabling Technician
Watcher Inc.
01.2022 - 01.2024
Cable Installation Technician
TAK Communications
06.2020 - 01.2022
Combo Technician
Aerotek Temporary Job Agency
09.2018 - 06.2020
Slot Technician
Diamond Jacks Casino
04.2018 - 09.2018
Technician
Comcast
10.2016 - 12.2017
Certificate -
Remington College
High school or equivalent -
Fair Park High School