Dynamic Senior Infrastructure Architect and Security Analyst with a proven track record at Northeastern Vermont Regional Hospital. Expert in IT security management and network troubleshooting, successfully enhancing system performance and reducing security risks. Adept at stakeholder communication and leading projects to completion, fostering collaboration and driving organizational success.
Developed long-term strategies for different business segments.
Planned, designed and delivered diverse IT solutions.
Worked with business analysts and different subject matter experts to gather and define requirements, identify constraints, and plan scopes.
Wrote detailed architectural design plans, security requirements, and specifications.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Resolved issues related to operational components for LAN, WAN and voice systems.
Managed and monitored installed systems for highest level of availability.
Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Participated in system development life cycle from requirements analysis through system implementation.
Wrote and maintained custom scripts to increase system efficiency and performance time.
Defined enterprise processes and best practices and tailored enterprise processes for applications.
Developed strong communication and organizational skills through working on group projects.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Conducted security audits to identify vulnerabilities.
Gained extensive knowledge in data entry, analysis and reporting.
Demonstrated leadership skills in managing projects from concept to completion.
Encrypted data and erected firewalls to protect confidential information.
Reduced security risks through enhancing protocols and ensuring adherence to regulations.
Recommend improvements in security systems and procedures.
Developed plans to safeguard computer files against modification, destruction, or disclosure.
Performed risk analyses to identify appropriate security countermeasures.
Exercised leadership capabilities by successfully motivating and inspiring others.
Managed time efficiently in order to complete all tasks within deadlines.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Network Systems Engineer
Union Bank
05.2021 - 11.2021
Implemented WAN and LAN designs in multi-datacenter configurations.
Oversaw development and maintenance of computer systems, server upgrades and operating systems.
Assisted with implementation and support of network monitoring tools.
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Performed day-to-day LAN and WAN administration, maintenance, and support.
Documented changes made to network and systems, providing evidence for audit trails.
Monitored networks and network devices to resolve technical problems quickly.
Resolved and documented customer reported network issues via phone and e-mail.
Network Engineer
Secured Network Serivces
08.2018 - 05.2021
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Performed troubleshooting for Juniper, Cisco, and packet analysis.
Troubleshot complex multi-vendor network service provider issues.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
IT Systems Administrator
Profile Technologies
06.2016 - 08.2018
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Managed onboarding and offboarding of employees.
Completed reports detailing network and systems performance and downtime issues.
Worked with users to determine areas of technology in need of improved usability.
Linux System Administrator
Stonewall Cable
03.2014 - 05.2016
Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
Education
Master of Science - Information Technology
Champlain College
Burlington, VT
08-2025
Graduate Certificate - Digital Forensics And Incident Response
Champlain College
Burlington, VT
05-2025
Bachelor of Science - Information Technology
Plymouth State University
Plymouth, NH
05-2013
Skills
Incident management
Stakeholder communication
IT security management
Database administration
Virtualization technologies
Network troubleshooting
Capacity planning
Disaster recovery planning
Performance tuning
Technical architecture
Data migrations
Enterprise architecture
Network architecture
API management
Automation
Accomplishments
Educated management on how to minimize risk of cybersecurity attacks.