Benicio Cedillo
Vans
Tyler,TX
4
years of professional experience
A Dependable and Dynamic professional with strong customer service skills and proven team leadership in retail. Skilled in inventory management and quality inspection, committed to enhancing team performance and creating positive shopping experiences.
Work History
Floor Supervisor
8 Months- Led daily store operations, providing leadership and support to team members, enhancing overall team efficiency.
- Supported sales goals, contributing to a positive shopping experience for all customers.
- Delivered exceptional customer service by assisting customers in product selection.
- Professionally addressed customer inquiries, concerns, purchases, returns, and exchanges.
- Trained employees on store procedures and customer service expectations to enhance performance.
- Coordinated inventory management and product organization, implementing merchandising strategies to optimize sales.
- Executed opening and closing procedures, ensuring compliance with store standards for operational consistency.
- Maintained a clean, organized, and inviting sales floor to promote customer engagement.
Assistant Manager
1 Year 2 Months- Enhanced sales by providing personalized assistance with purchasing decisions.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Provided friendly and knowledgeable customer service
- Processed purchases, returns, and exchanges at point-of-sale system to ensure smooth transactions.
- Managed inventory levels to ensure stock availability and optimize product displays.
- Resupplied merchandise on sales floor and organized stockroom to optimize product accessibility.
- Collaborated with team members to meet customer needs in a dynamic retail setting.
Assembly Line Worker
2 Years- Assembled components according to specifications, ensuring quality standards in air conditioning manufacturing.
- Operated specialized tools and equipment to enhance assembly task efficiency.
- Inspected builds and tools to ensure adherence to quality standards, contributing to customer satisfaction and team safety.
- Followed workplace safety procedures and manufacturing guidelines consistently.
- Maintained organized, safe work area to enhance productivity.
- Promoted to zone lead due to consistent performance and adaptability across various areas.
Education
High School Diploma
Skills
Assembly Line Operations
Quality Assurance
Safety Compliance
Inventory and stocking
Merchandising
Leadership Skills
Sales
Problem resolution
Time Management
Dependability
Teamwork
POS systems operations
Communication
Customer Service
Timeline
Floor Supervisor
Vans
12.2025 - CurrentRead More
Assistant Manager
Shoe Palace
08.2024 - 10.2025Read More
Assembly Line Worker
Trane Technologies
07.2022 - 07.2024Read More
Tyler Legacy
High School Diploma
Read More