Morgan Nakis
Merrimack,NH
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
12
12
years of professional experience
Work History
Sales Associate
Kate Spade
Merrimack, NH
03.2024 - Current
- Enhanced customer engagement through personalized shopping experiences and product recommendations.
- Collaborated with team members to maintain visual merchandising standards and presentation guidelines.
- Provided exceptional service by resolving customer inquiries and concerns swiftly.
- Utilized product knowledge to educate customers on features and benefits.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Server
Olive Garden
Manchester, NH
05.2023 - 01.2024
- Managed multiple tables efficiently, demonstrating strong multitasking abilities in a fast-paced environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service, ensuring satisfaction and positive dining experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
The White Apron
Dover, NH
07.2016 - 01.2019
- Delivered exceptional service to guests during events, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely meal service and address dietary restrictions.
- Resolved guest concerns promptly, contributing to positive experiences and strong client relationships.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Bakery Manager
The Loaf and Ladle
Dover, NH
02.2016 - 01.2019
- Developed and refined recipes to enhance product quality and consistency.
- Trained and mentored junior bakers on techniques and safety protocols.
- Implemented inventory management practices to reduce waste and optimize supply usage.
- Managed daily baking operations, ensuring timely production of various baked goods.
- Led initiatives for new product development, increasing menu variety and customer satisfaction.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Cashier
Market Basket
Newburyport, MA
09.2014 - 01.2016
- Managed cash drawer, ensuring accuracy and accountability in daily reconciliations.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to maintain a clean and organized checkout area.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels at registers, facilitating timely restocking of merchandise.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Newburyport High School
Newburyport, MA05-2016
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer service
- Sales expertise
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Excellent Verbal/written communication
- Multi-tasking strength
Timeline
Sales Associate
Kate Spade
03.2024 - Current
Server
Olive Garden
05.2023 - 01.2024
Server
The White Apron
07.2016 - 01.2019
Bakery Manager
The Loaf and Ladle
02.2016 - 01.2019
Cashier
Market Basket
09.2014 - 01.2016
High School Diploma -
Newburyport High School