Benigno Tehuitzil

Responsibilities and Duties:

• Perform IT, mechanical and structural repairs to fuel related facilities
• Install, troubleshoot and service convenience store networking, including running cable, programming routers, and establishing connectivity to credit networks
• Install, calibrate, test fuel dispenser and associated equipment
• Install, program, and service point of sale systems for convenience stores
• Troubleshoot, repair, and service fuel dispenser and associated equipment
• Troubleshoot and repair point of sale systems
• Schedule and perform routine preventative maintenance and annual certification of fuel station equipment
• Read, interpret, and follow instructions and operations manuals
• Observe and comply with all company safety policies and procedures
• Perform the job duties in a safe and sensible manner in accordance with all company policies and procedures, as well as local, state, and federal regulations
• When necessary, respond to emergency repairs and provide afterhours support needed

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.