Summary
Overview
Work History
Education
Skills
Computer Literacy Skills
Competencies And Skills
Educational Summary - Qualifications
Timeline
Generic

Benihilda Chiwakata

Florence,Kentucky

Summary

A Finance professional with strong interpersonal and leadership skills. An employee who prides herself with a twelve-year solid track record of excellence and achievement mainly in the implementation of Company Receivables and Payables policies, budgetary control measures and team Collaboration. Good cross communicator, with a good understanding of the financial and economic environments. Appreciation of Accounting Standards frameworks. Ability to initiate and lead change. Highly computer literate, dedicated and hardworking.

Overview

27
27
years of professional experience

Work History

Cashier Front End

Walmart
02.2025 - Current
  • Greet and thank customers with a positive attitude
  • Answer customer questions and assist with their needs
  • Provide product information and help customers locate items
  • Scan items and ensure accurate pricing
  • Process payments (cash, credit, debit) and issue receipts
  • Handle coupons, gift cards, and refunds
  • Balance cash drawers at the end of each shift
  • Maintain a clean and organized checkout area
  • Assist with restocking shelves and arranging displays as needed
  • Gather carts from the parking lot and ensure they are available
  • Follow store policies and procedures
  • Cross-sell products and introduce new ones
  • Participate in team efforts by supporting other store areas as required

PEER EDUCATOR AND WELLNESS CHAMPION

01.1998 - Current
  • Guide and train peers on adolescence behaviour and challenges
  • Conduct monthly, quarterly and yearly HIV/AIDS awareness programs at the workplace
  • Conduct family planning and wellness awareness initiatives/activities at the workplace
  • Provide counselling services at the workplace
  • Healthy and safety awareness programs and workshops
  • Raise funds for community activities like mental health through sponsored walks

Bookkeeper Revenue

NSSA Chinhoyi
10.2021 - 11.2024
  • Ensuring safe custody of security items
  • Checking cashbooks and bank reconciliations
  • Supervising and training subordinates
  • Countersigning all cash receipts
  • Generating transaction listings and checking against remittances
  • Attending to audit and employee queries
  • Preparation of financial budgets, financial reports
  • Checking Banking and preparation of transfers from clearing accounts to Head office for investments
  • Maintenance of Asset register and regularly check that physical assets are accounted for to safeguard against losses

Bookkeeper Expenditure

NSSA Chinhoyi
11.2011 - 09.2021

Accounts clerk

NSSA Chinhoyi
06.2006 - 10.2011
  • Receipt and banking of collections made by both walk in clients and bank transfers
  • Preparation of monthly and bi-monthly Revenue Reports
  • Debt follow ups on internal and external debtors and preparation of aging reports
  • Invoicing and billing of both internal and external debtors
  • Reconciliation of all debtors ledgers

Acting Secretary

NSSA Chinhoyi
06.2002 - 10.2011
  • Maintenance of the Director’s Diary
  • Minute taking and servicing meetings
  • Office co-ordination
  • Maintenance of Personnel records including payment of wages
  • Answering calls and taking messages
  • Arranging correspondence

Registry clerk

NSSA Chinhoyi
06.2002 - 05.2006
  • Attended to all walk in clients/customer queries
  • Answer incoming and outgoing telephone calls
  • Collection of all clients benefit claim documents, Check documents for completeness and open file for claim
  • Prepare documentation for statistical coding for production of work-related accidents reports according to industry
  • Attended to all remittances (receipt and banking of collections i.e cash and checks) including incoming and outgoing mail

Education

Ordinary Level - GCSE

Community Based Health Care Certificate -

Zimbabwe Red Cross Society
01.2022

Bachelor of Commerce Special Honours - Accounting

Great Zimbabwe University
01.2020

Higher Diploma - Finance

IAC
01.2011

National Certificate - Secretarial Studies

Chinhoyi Technical Teachers College
01.2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Complex Problem-solving
  • Payment collection
  • Decision making aptitude
  • Purchase assistance

Computer Literacy Skills

  • MS Word
  • MS Excel
  • Internet and E-mail
  • PowerPoint

Competencies And Skills

  • Possess excellent verbal and written communication skills
  • Possess good organisational and management skills
  • Knowledge of basic operating systems like Microsoft Word, Microsoft Excel, PowerPoint, Outlook
  • Ability to motivate team and handle multiple tasks
  • Highly computer literate (Excel, Pastel Accounting, Sun System, SAP)

Educational Summary - Qualifications

  • Bachelor of Commerce Special Honours in Accounting, Great Zimbabwe University, 2020
  • Higher Diploma in Finance, IAC, 2011
  • Ordinary Level – GCSE, High School Diploma
  • National Certificate in Secretarial Studies, Chinhoyi Technical Teachers College, 2000
  • Nurse Aid Certificate, Zimbabwe Red Cross Society, 2022
  • Advanced First Aid Certificate, Zimbabwe Red Cross Society, 2022
  • Community Based Health Care Certificate, Zimbabwe Red Cross Society, 2022
  • Food Hygiene Certificate, Florence, 2022
  • Safeguarding Children, Florence, 2022
  • Basic Occupational Health and Safety Certificate, National Social Security Authority (NSSA), 2022

Timeline

Cashier Front End

Walmart
02.2025 - Current

Bookkeeper Revenue

NSSA Chinhoyi
10.2021 - 11.2024

Bookkeeper Expenditure

NSSA Chinhoyi
11.2011 - 09.2021

Accounts clerk

NSSA Chinhoyi
06.2006 - 10.2011

Acting Secretary

NSSA Chinhoyi
06.2002 - 10.2011

Registry clerk

NSSA Chinhoyi
06.2002 - 05.2006

PEER EDUCATOR AND WELLNESS CHAMPION

01.1998 - Current

Community Based Health Care Certificate -

Zimbabwe Red Cross Society

Higher Diploma - Finance

IAC

National Certificate - Secretarial Studies

Chinhoyi Technical Teachers College

Ordinary Level - GCSE

Bachelor of Commerce Special Honours - Accounting

Great Zimbabwe University

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