Benise Tall
Chevak
Summary
Trained service advocate with experience assisting and helping others. Efficient decision-making and time management skills. Sound knowledge of handling escalated issues in timely manner. Adapts quickly and remains calm under pressure in stressful circumstances.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Victim Service Advocate
RuralCap
Hooper Bay
12.2024 - 05.2025
- Ensured compliance with company policies and procedures when interacting with clients.
- Monitored client accounts for changes or updates that may require additional follow-up.
- Created detailed reports summarizing client feedback and suggestions for improvement.
- Stocked supplies such as soap, toilet paper and paper towels.
- Provided exceptional customer service by responding to inquiries in a timely manner.
- Responded promptly to requests from clients or staff members.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly. Cleaned bathrooms, including toilet, sink and mirror.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Provided assistance with laundry services for guests on a weekly basis.
- Created educational materials for distribution at events aimed at raising awareness about victimization issues.
- Responded promptly to calls from police officers requesting assistance on behalf of victims.
- Attended conferences related to victim services in order to stay current on best practices.
- Monitored compliance with laws related to victim rights and confidentiality regulations.
- Facilitated referrals to community resources, such as counseling services, legal assistance, housing, medical care and other social services.
- Developed safety plans for clients who were in danger or at risk of further harm.
- Collaborated with law enforcement agencies to ensure victims are provided appropriate services throughout criminal proceedings.
- Counseled individuals regarding their options following a traumatic event.
- Developed training materials on topics related to victim's rights and services offered by the organization.
- Maintained accurate records of client contacts, case notes, service provision and outcomes.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Community Health-aid
Yukon Kuskokwim Health Corporation
Hooper Bay
10.2023 - 11.2024
- Performed administrative tasks such as scheduling appointments, maintaining accurate patient records and collecting payments.
- Reported any suspected cases of child abuse or neglect according to state guidelines.
- Assisted in the development of health education materials and programs for community members.
- Provided and administered vaccinations according to established protocols.
- Facilitated group discussions on topics related to health promotion and disease prevention.
- Instructed patients regarding proper nutrition, exercise regimens and self-care techniques.
- Provided health screenings to individuals, families and groups within the community.
- Collaborated with other healthcare professionals including physicians, nurses or social workers in order to coordinate care plans for patients.
- Maintained current knowledge of relevant laws, regulations and standards pertaining to community health aides.
- Assessed changes in client conditions by conducting follow up visits at home or at clinics.
- Monitored patient progress through review of medical records, laboratory results and other relevant data.
- Educated patients about preventative healthcare measures such as handwashing, sun protection and wearing seatbelts.
- Administered medications according to instructions from a physician or nurse practitioner.
- Organized educational seminars related to health awareness and lifestyle choices.
- Gathered information from interviews with clients regarding their current physical condition, family history, medication use and lifestyle habits.
Education
High School Diploma -
Hooper Bay School
Hooper Bay, AK05-2021
Skills
- Victim advocacy
- Health education
- Client assessment
- Community outreach
- Report writing
- Data collection
- Customer service
- Problem resolution
- Document filing
- Health assessment
- Team collaboration
- Patient confidentiality
- CPR and first aid trained
- Assertiveness
- Attention to detail
- Efficient cleaning
- Laundry services
- Confidentiality awareness
- Cleaning and sanitizing techniques
- Multitasking and organization skills
- Problem-solving
Languages
English
Native/ Bilingual
Timeline
Victim Service Advocate
RuralCap
12.2024 - 05.2025
Community Health-aid
Yukon Kuskokwim Health Corporation
10.2023 - 11.2024
High School Diploma -
Hooper Bay School