Benita Douglas
Summary
Knowledgeable Talent Acquisition Leader with solid history of managing teams and driving success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving, decision-making and proven return on investment.
Overview
13
13
years of professional experience
Work History
Manager, Talent Acquisition
Campus NORAM
02.2022 - Current
- Created and launched a pilot program from the ground up, owning strategy, execution, and long-term sustainability; successfully leading the program for four consecutive years, with continued year-over-year growth.
- Drove measurable performance improvement annually, increasing results from 89% to 93%, 96%, and 99% through feedback directly from the business. Optimizing how we could best support and making informed decisions on how to improve year over year.
- I interviewed, hired, built, and retained 100% of my high-performing team, focused on sustainable growth, supportive resources, building strategic and strong hiring practices, onboarding, and always focused on team development.
- Established scalable processes and performance metrics that enabled the pilot to evolve into a repeatable, high-impact model.
- Demonstrated consistent business value through sustained growth, operational excellence, and team stability over multiple years.
- Asked to help our Healthcare segment, Corporate, Energy Resources and Schools segments because of the success we have.
- Partner directly with our HRBP’s, District Managers, SVP’s and VP’s.
- Overseeing 140 accounts, filling thousands of open positions yearly, very comfortable with high volume recruiting
- In charge of KPI’s and career growth goals; bi-weekly 1:1’s held with my team and weekly team meetings. Quarterly career growth calls and fiscal review for bonus.
Internal Staffing Manager
Sodexo Seniors
09.2021 - 02.2022
- Responsible for full cycle recruiting on the West Coast and East Coast, handling planning, wage analysis, screening, interviewing, and onboarding. (60 locations)
- Developed strong partnerships with the management teams on each site
- Provided one on one training for them, teaching hands on ways to use our internal systems and processes
- Implemented a lot of processes that have improved overall numbers
- Time to offer went from 30+ days to 4.5 days, instead of using external hiring contractors; showed how having dedicated internal recruiters have better proven numbers.
- Headhunted for current position
HR Assistant/Recruiter
Sodexo Sanofi
12.2019 - 09.2021
- All hiring on site was my responsibility; post open positions, screen resumes, interview candidates, and handle internal applications. Remit drug screens and background checks, as well as orientations and on boarding
- Learned two different hiring systems: Balance TRAK and presently ICIMS
- HR paperwork- WOTC, I-9 Forms, W2s, consent forms, direct deposit, 401K, and benefits. Create files for each employee and maintain
- Manage employee records; sick time and vacations; tell managers when employees need verbal communication/write ups
- Entered and maintained accurate records of new hires/ terminated employees
- Keep spreadsheets on all new hires, update model schedules with rates and without
- Assist with payroll for over 150 employees; ensuring all accruals are accurate
- Communicate with all managers so time sheets are submitted in a timely manner
- Decreased pay discrepancies by running reports using Kronos
- Analyzed immense turnover upon being hired; Implemented a better work schedule for employees retaining new hires
- Presented to the client and got approval to increase our budget
- Business development; growing from food services to taking over larger contractors on site. We handle space planning, maintenance, janitorial, mail, reprographics, conference scheduling, waste management and slurry operations
- Site walk through; checking the site’s buildings, making sure everyone is complying with HSE, GMP and PPE.
- Inspect, consult, and report all findings to site manager
- Ensure business development by creating weekly walk through for the site, building long term value. There were 60 buildings with over 500 acres that we covered
Finance Recruiter
Robert Half
03.2018 - 11.2019
- Managed all new recruiters brought on board
- Handled the finance and accounting department of hiring
- Managed several accounts in need of candidates
- Scheduled, planned, and visited tri-state area for new businesses
- Posted, interviewed, screened, and hired full cycle
- Used sales force for planning, blocking, and setting up in person meetings
- Handled sales, marketing and locked in business-to-business opportunities
- Short stay because company did not sit well with my morals; started to look for other opportunities
Manager
ADR Corporation
05.2016 - 03.2018
- Managed the office team
- Keep calendars up to date, scheduled interviews, team meetings, answered phone calls and monitored any communications with staff and clients
- Responsible for personal documents, record keeping, and filing documents
- Prepare reports for Accounts Payable/Receivable, maintained budgets, and developed spreadsheets with results for owner weekly
- Handled all accounts payable and receivable for the business, called past due accounts every week to follow up on payments, as well as build client relations for return service
- Was able to receive more than $500,000 of wages lost from old accounts that had outstanding open invoices
- Processed payments, sent out monthly statements
- Made route for drivers daily for deliveries, printed labels and addresses for customer deliveries as well
Executive Assistant
JP Morgan Chase
06.2013 - 04.2016
- Handled transactions for customers attaining multi-million-dollar accounts
- Wires, account transfers, checking, and savings
- Assisted the Financial Advisor with appointments, phone calls and revenue reports
- Had to possess strong judgement, work well under pressure in a fast-paced environment while learning the company's internal systems
- Interacted with clients and staff in a positive manner. Problem solving and growing public relations skills was a must; this is what grew clientele
Education
BA - Finance, Business Management
University of Bridgeport
Bridgeport, CT05-2016
Skills
10 years of Talent Acquisition
Strategic, innovative and proactive team leader
Strong partnership building abilities
Strategic workforce planning and execution
Design and lead strategies important to the business
Trusted TA advisor worldwide and cross functionally
Impactful collaboration and development skills
Continuous Return On Investment
Timeline
Manager, Talent Acquisition
Campus NORAM
02.2022 - Current
Internal Staffing Manager
Sodexo Seniors
09.2021 - 02.2022
HR Assistant/Recruiter
Sodexo Sanofi
12.2019 - 09.2021
Finance Recruiter
Robert Half
03.2018 - 11.2019
Manager
ADR Corporation
05.2016 - 03.2018
Executive Assistant
JP Morgan Chase
06.2013 - 04.2016
BA - Finance, Business Management
University of Bridgeport