Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Benita Shiwala

Marlborough,MA

Summary

Competent Phlebotomy Technician with 7 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

8
8
years of professional experience

Work History

Phlebotomist

Lowell General Hospital
12.2020 - 01.2023
  • EKG
  • Collecting blood sample using venipuncture for diagnostics
  • Obtain specimens using butterfly
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assisted in streamlining specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Licensed Financial Consultant

World Financial Group
11.2019 - 03.2020
  • Increased client satisfaction by providing personalized financial advice and tailored investment strategies.
  • Identified potential investment opportunities for clients, resulting in portfolio growth and diversification.
  • Built strong relationships with clients by conducting regular meetings to review portfolio performance and address concerns.
  • Collaborated with team of financial professionals to develop comprehensive financial plans for high-net-worth individuals.

Phlebotomist

Lahey Clinic & Medical center
07.2018 - 06.2019
  • Collecting blood samples from patients
  • Labeling specimens
  • Register patients
  • Updating patients records
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reviewed patient records for accuracy and completeness.

Phlebotomy Technician

Elliot Hospital
02.2016 - 09.2018
  • Collect blood samples from 40 patients
  • Labeling samples for analysis & testing
  • Performing laboratory tests
  • Registering patients into computer systems, Identifying and preparing patients
  • Entering data into laboratory and hospital data systems
  • Capillary puncture, Heel sticks, Perform lab work inpatient & outpatient
  • Perform lab for any Age group & status
  • Centrifuge blood samples
  • Demonstrated adaptability in performing both routine blood collections as well as more specialized collections such as therapeutic phlebotomy or difficult-to-draw patients.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Phlebotomist

BioReference Laboratory
02.2018 - 04.2018
  • Blood draws
  • Labeling specimens
  • Centrifuging specimens
  • Package specimens for transport
  • Entering patients into computer systems
  • Performed laboratory tests to assist physicians in diagnosis.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Administrative Assistant

Bedford falls Assisted living
01.2016 - 01.2017
  • Directs visitors
  • Manage income calls
  • Setting appointments
  • Interact with visitors & employees
  • Scheduling
  • Updating activities of day
  • Monitoring logbook
  • Greetings
  • Handling administrative task
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed approximately 30 incoming calls, emails and faxes per day.

RCA/ LNA

Benchmark, Bedford falls Assisted Living
07.2015 - 01.2017
  • Obtain specimens
  • Take vital signs
  • Assist with bathing, toileting, eating, dressing and mobility
  • Observe and report information and behaviors
  • Repositions and transfer for patients
  • Answering call lights
  • Observe fluid intake and output
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Certification - Technology Entrepreneurship

Harvard Extension School
Cambridge, MA
10.2020

Diploma - Patient Care Technician

Salter School of Nursing & Allied Health
Manchester, NH
04.2015

General Studies/ Associate Of Science - General Studies

NHTI - Concord's Community College
Concord, NH
09.2012

Diploma - English Literature, Science, Math, Social Studies

Memorial High School
Manchester, NH
06.2012

Skills

  • Medical Testing
  • Geriatric phlebotomy
  • Pediatric phlebotomy
  • Appointment Scheduling
  • Teamwork and Interpersonal skills
  • Venipuncture
  • Paperwork Processing
  • Specimen Preparation
  • Multitasking
  • Medical office administration
  • Patient Monitoring
  • Adaptability
  • Professional Demeanor
  • Reliability
  • Excellent oral and written communication skills




Accomplishments

  • Educated 4 phlebotomy students on venipuncture and capillary puncture techniques.
  • Supervised team of 3 staff members.

Languages

French
Native or Bilingual

Timeline

Phlebotomist

Lowell General Hospital
12.2020 - 01.2023

Licensed Financial Consultant

World Financial Group
11.2019 - 03.2020

Phlebotomist

Lahey Clinic & Medical center
07.2018 - 06.2019

Phlebotomist

BioReference Laboratory
02.2018 - 04.2018

Phlebotomy Technician

Elliot Hospital
02.2016 - 09.2018

Administrative Assistant

Bedford falls Assisted living
01.2016 - 01.2017

RCA/ LNA

Benchmark, Bedford falls Assisted Living
07.2015 - 01.2017

Certification - Technology Entrepreneurship

Harvard Extension School

Diploma - Patient Care Technician

Salter School of Nursing & Allied Health

General Studies/ Associate Of Science - General Studies

NHTI - Concord's Community College

Diploma - English Literature, Science, Math, Social Studies

Memorial High School

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Benita Shiwala