Phlebotomist
Quest Diagnostics
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Conducted venipuncture and other CT procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Organized daily work based on collection priority.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reviewed and processed requisitions for laboratory tests.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Performed laboratory tests to assist physicians in diagnosis.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
- Verified patients' identification for proper sample collection.
- Monitored supply levels and placed orders for laboratory supplies.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Assisted in training and onboarding new phlebotomists.
- Provided guidance and support to laboratory personnel.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Developed and implemented strategies to improve phlebotomy processes.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Participated in quality assurance and competency assessment initiatives.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
