Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
1990
1990
years of post-secondary education
Work History
Display Builder
Floor and Decor
Fort Worth
03.2024 - Current
Planned and coordinated with District, Store GM’s, and Department Managers on upcoming planogram changes requiring displays.
Followed build procedures and work instructions to construct varied-size structures in a timely manner.
Performed daily inspections and other tasks to maintain clean and safe work environment.
Owner/Operator
303 Creations, LLC
Fort Worth
03.2020 - Current
Managed daily operations of the business, including sales, inventory, and accounting.
Received and reviewed details from design professionals to determine precise measurements for drawing preparation.
Prepared plans, elevations, sections, details and schedules to accurately represent the design intent of the project.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
General Manager
Office Depot Inc
Fort Worth
02.2018 - 03.2020
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
General Manager
Michaels Arts and Crafts
Fort Worth
03.2014 - 02.2018
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
General Manager
The Home Depot Inc
Fort Worth
02.2004 - 03.2013
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Conducted regular meetings with senior management team to review progress against established objectives.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Mitigated business risks by working closely with staff members and assessing performance.