Benito Reyes JR
Presidio
Summary
Seasoned and compassionate U.S. Customs and Border Protection Officer (CBPO) with over 27 years of experience preventing and addressing illegal activity related to the inadmissibility of travelers, importation of narcotics, contraband, currency, and weapons into the United States. Extensive knowledge of Federal, State, and Local criminal laws enforced by U.S. Customs and Border Protection and a thorough understanding of investigative procedures. Law enforcement professional with progressive leadership experience and positive relationships both in the community and CBP. I am highly skilled at gathering evidence, conducting interviews, and evaluating evidence to draw logical conclusions.
Overview
17
17
years of professional experience
Work History
Port Director
U.S. Customs and Border Protection
Presidio, United States
07.2024 - Current
- As the Port Director at the Presidio Port of Entry, I lead over 93 U.S. Customs and Border Protection Officers (CBPO), U.S. Customs and Border Protection Agriculture Specialists (CBPAS), and support personnel.
- I supervise a cadre of managers and supervisors while ensuring short-term, mid-term, and long-term goals/priorities are met.
- I oversee operations at the Boquillas Crossing where we process over 20,000 pedestrians with the assistance of the national Park Service.
- I manage an overtime budget of over $2.4 million and operate a multimillion-dollar facility that includes sensitive technology, infrastructure, and equipment.
- I am currently overseeing the implementation of Rail operations at the Port of Presidio to include quarterly meetings with Texas Pacifico Rail Trinity Rail and shared stakeholders.
- Conduct meetings with West Texas High Intensity Drug Trafficking Area (HIDTA) representatives on current smuggling of narcotics and human trafficking.
- I have changed the enforcement culture at the Presidio POE within my first year as Port Director.
- I maintain strong partnerships with other Federal, State, and local law enforcement agencies, stakeholders, and community leaders during all my assignments.
- I have conducted monthly presentations to the trade community and political leaders to promote daily operations while promoting and continued collaboration.
- I have managed various activities to include inspection, intelligence analysis, examination, and law enforcement operations.
- I have directed border security programs in the passenger environment, ensuring antiterrorism and border security mandates are accomplished in the cargo environment to accomplish the CBP mission.
Supervisory Assistant Port Director Trade Operations
U.S. Customs and Border Protection
Del Rio, Texas, United States
11.2022 - 07.2024
- Managed and directed the implementation of the Trade Act, the twenty-four (24) hour rule, and border security measures.
- Managed and directed myriad enforcement-related programs designed to address anti-terrorism and border security enforcement activities in the cargo environment.
- Collaborated with the City Of Del Rio and local trade partners to inaugurate The General Aviation Facility (GAF) to formalize open services for international aircraft to arrive and depart with commercial goods utilizing the Del Rio International Airport.
- Prepared and held bilateral meetings with the trade community on major trade programs.
- Addressed City Council members and Representatives of the Trade community on trade and cargo commodities entering the commerce through the Port of Del Rio.
- Meet with U.S. and Mexican carriers and Customs Brokers to ensure adherence to local policy and procedures related to trade and cargo.
- Plan work to be accomplished by subordinates set, adjust short-term priorities, and prepared schedules for completion of work.
- Meet regularly with National Treasury Employees Union to address employee concerns and evaluate recommendations.
- Communicated clear and measurable expectations for subordinates. Sought and received subordinates' input.
- Discussed budget and overtime issues with local Chiefs and Supervisors as needed.
- Monitored employee performance and recommend continuous quality improvement while exhibiting good judgement and poise in a fast-paced and critical environment.
- On occasions, I performed duties as Third-Line Watch Commander supervising and maintained situational awareness of port activities and any incidents that may occur.
Supervisory U.S. Customs and Border Protection Officer (CBPO)
U.S. Customs and Border Protection
Calexico, California, United States
11.2021 - 11.2022
- Led and supervised the Admissibility Enforcement Unit.
- Review admissibility cases and guide the proper completion of casework.
- Analyze fraudulent documents, process imposters, and other adverse action cases.
- Liaise with the Criminal Enforcement Unit and Assistant U.S. Attorney (AUSA) with criminal prosecution cases.
- Generate reports from sources such as TECS, USEC, EARM, PCGS, CCDI, ATS, and UPAX.
- Provide oversite of land border operations at the Ports of Calexico and West Bridge Operations.
- Developed a training program to refine skills and techniques for new and seasoned officers.
- Manage and oversee inspections, examine data, and analyze intelligence information.
- De-escalate challenging situations and ensure the safety of officers and travelers.
Supervisory U.S. Customs and Border Protection Officer
U.S. Customs and Border Protection
El Paso, Texas, United States
04.2020 - 11.2021
- Provided guidance, leadership, and technical expertise related to all aspects of daily operations.
- Identified, apprehended, arrested, and prosecuted individuals for violations of federal laws.
- Served as a principal advisor to senior leadership for issues related to federal law enforcement.
- Completed detailed reports, kept accurate notes, and provided information for prosecutions.
- Collected intelligence information, analyzed data, reviewed law enforcement activities and threat assessments related to the arrival and departure of persons, conveyances, and merchandise.
- Reviewed INS documents/applications for approval or denial of admission into the United States.
- Reviewed passports and other documents to authenticate and identify fraudulent documents.
CBP Program Manager, National Targeting Center
U.S. Customs and Border Protection
Sterling, Virginia, United States
11.2019 - 04.2020
- Tracked traveler itineraries to identify travelers in areas affected by Coronavirus.
- Managed key components of CBP's multi-layered passenger enforcement strategy.
- Utilized Advanced Targeting Systems and electronic information, including passenger-transmitted information from airlines to identify high-risk travelers and coordinated field examinations with local CBP TTRT officers at respected ports of entry.
- Analyzed, evaluated, and investigated immigration intelligence information and criminal activity to determine the admissibility of intended immigrants.
- Developed lookouts and communicated findings for agency intelligence operations.
- Established and maintained effective working relationships with counterparts in federal law enforcement agencies as well as state and local intelligence communities.
- Extrapolated, compiled, and analyzed biographic data from multiple databases or open-source systems to aid in targeting processes.
Supervisory Customs and Border Protection Officer, FLETC Training Academy
U.S. Customs and Border Protection
Glynco, GA, United States
07.2018 - 11.2019
- Served as Lead Supervisor for CBP Classes 491, 472, and 457, comprised of 46 trainees each.
- Developed courses and trained recruits to enforce laws and protect the nation and its citizens.
- Conducted classroom and scenario instruction for new CBP Trainees in Anti-Terrorism, document analysis, Primary and Secondary Processing, interviewing techniques, and other CBP Law Enforcement related courses.
- Performed administrative duties, including leave, payroll, counseling, scheduling, and daily operational activities.
Customs and Border Protection Officer
U.S. Customs and Border Protection
Toronto, Canada, Canada
08.2013 - 11.2018
- Performed inspectional duties related to departures of persons, conveyances, and merchandise.
- Reviewed and determined complex immigration issues by interpreting and applying the Immigration and Nationality Act, Executive Orders, and Foreign Affairs Manuals.
- Reviewed applications and interviewed applicants to ensure they qualified for enrollment in TTP.
- Collaborated with Canada Border Services Agency to interview and capture biometrics of applicants conditionally approved for the Trusted Traveler Programs.
- Maintained a collaborative working relationship with the Greater Toronto Airport Authority, Canada Border Services Agency, PEEL Police, and air carriers.
CBP Officer, Hidalgo Port of Entry
U.S. Customs and Border Protection
Hidalgo, Texas, United States
11.2010 - 08.2013
- Conducted inspections of vehicles entering the United States to determine their admissibility and detect narcotics, agriculture, and other inadmissibility issues.
- Conducted searches, made seizures, and gathered and analyzed evidence, ensuring all necessary documentation was complete and accurate.
- Served as Team leader/shift senior, ensuring all officers were assigned to their respective posts and re-assigning officers as needed for optimal coverage and workload allocation.
- Conducted queries of arriving crew and passengers and verified immigration status.
- Visually inspected crew and passenger bags to determine if a secondary exam was warranted.
- Maintained statistics to conduct weekly, monthly, and quarterly reports as needed by the port.
- Issued I-94 permits, processed student visas and other entry visas as required, and conducted background inspections for the issuance of CBP work badges for contract personnel.
CBP Officer, George Bush Intercontinental Airport
U.S. Customs and Border Protection
Houston, Texas, United States
06.2008 - 11.2010
- Prevented terrorists and terrorist instruments from entering the United States.
- Conducted interviews of suspected individuals and performed secondary baggage exams.
- Prepared risk assessments and conducted reviews to determine threats and smuggling patterns.
- Liaised with Immigration and Customs Enforcement Officers and State and Local agencies in efforts to secure prosecutions.
- Completed exams on cargo goods entering the U.S. through various Customs Broker Companies.
- I have been assigned to several overseas assignments to include CSI Tokyo and CSI Thailand.
- Assigned to conduct international training to the Republic of Georgia Customs Officers on compartment training.
- Assigned for a TDY as Program Manager for Outbound and Security.
Education
High School Diploma / GED -
01.1981
Custody & Management Seized Property ALTERNATE - undefined
08.2022
OFO Essential Supervisory Skills (ESS) - undefined
06.2021
Spanish Instructor Training - undefined
FLETC
05.2019
Course Development Course (CDC) - undefined
12.2018
Supervisory Leadership Training - undefined
Harpers Ferry, VA04.2008
Skills
- Strong Interpersonal Integrity
- Knowledge of Federal Law
- Strategic Planning
- Crisis Management
- Strong Analytical Skills
- Team Player
- Organizational Skills
- Excellent Communication
- Investigative Skills
Timeline
Port Director
U.S. Customs and Border Protection
07.2024 - Current
Supervisory Assistant Port Director Trade Operations
U.S. Customs and Border Protection
11.2022 - 07.2024
Supervisory U.S. Customs and Border Protection Officer (CBPO)
U.S. Customs and Border Protection
11.2021 - 11.2022
Supervisory U.S. Customs and Border Protection Officer
U.S. Customs and Border Protection
04.2020 - 11.2021
CBP Program Manager, National Targeting Center
U.S. Customs and Border Protection
11.2019 - 04.2020
Supervisory Customs and Border Protection Officer, FLETC Training Academy
U.S. Customs and Border Protection
07.2018 - 11.2019
Customs and Border Protection Officer
U.S. Customs and Border Protection
08.2013 - 11.2018
CBP Officer, Hidalgo Port of Entry
U.S. Customs and Border Protection
11.2010 - 08.2013
CBP Officer, George Bush Intercontinental Airport
U.S. Customs and Border Protection
06.2008 - 11.2010
Custody & Management Seized Property ALTERNATE - undefined
OFO Essential Supervisory Skills (ESS) - undefined
Spanish Instructor Training - undefined
FLETC
Course Development Course (CDC) - undefined
Supervisory Leadership Training - undefined
High School Diploma / GED -
Military Training
United States Army
Other Job Related Education Training
- Custody & Management Seized Property ALTERNATE, 2022-08-01
- OFO Essential Supervisory Skills (ESS), 2021-06-18
- Spanish Instructor Training, FLETC, 2019-05-01
- Course Development Course (CDC), 2018-12-01
- Supervisory Leadership Training, 2008-03-30
Awards
- Army Achievement Medal
- Army Accommodation Medal
- NATO Ribbon
- Superior Achievement / Performance / Cash Awards