Benitshca Martinez
Summary
Dynamic and results-oriented professional with extensive experience in both production and HR roles, notably at Chromaflo Technologies and the U.S. Army. Excelled in safety compliance and HR program development, significantly enhancing workplace productivity and diversity. Skilled in heavy equipment operation and fostering inclusive cultures, demonstrating a proven track record of achieving and surpassing organizational goals.
Overview
11
11
years of professional experience
Work History
Behavior Health Specialist
Generation's behavior health
Geneva
01.2026 - Current
- Educated patients and families on coping strategies and mental health resources.
- Monitored patient behaviors and reported changes to the clinical team promptly.
- Implemented crisis intervention techniques during high-stress situations.
- Documented patient interactions and maintained accurate records in electronic systems.
- Assisted clients in developing problem-solving skills while identifying triggers associated with negative behaviors.
- Provided supportive counseling to help clients identify underlying issues contributing to their current condition.
- Acted as an advocate for patients who were unable to speak up for themselves due to language barriers or cognitive impairment.
- Developed individualized treatment plans based on identified needs, goals, and preferences of clients.
- Coordinated discharge planning activities ensuring a smooth transition from facility-based care to home or community settings.
- Intervened in situations involving aggressive behavior utilizing de-escalation techniques.
- Responded quickly to patient inquiries via phone calls or emails ensuring timely resolution of complaints.
- Monitored client vitals during appointments and reported any changes or concerns to supervising physician.
- Collaborated with other healthcare professionals to provide comprehensive care to clients.
- Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
- Utilized electronic health records (EHR) to document patient interactions, treatment plans, and outcomes.
Human Resources Specialist
U.S ARMY, 301ST RSG
Butler
07.2016 - 03.2024
- Prepared or maintained employment records using human resources management system software.
- Coordinated training and development programs to enhance employee skills and support career growth.
- Worked effectively in team environments to make the workplace more productive.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Supported workforce planning and staffing strategies to align with organizational goals and objectives.
- Established and generated various reports to verify HR compliance.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Led diversity and inclusion initiatives, promoting an inclusive workplace culture that values diversity.
- Addressed harassment allegations, work complaints or other employee concerns.
- Provided essential support to address individual HR needs of employees.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Interpreted and explained human resources policies, procedures or regulations.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
- Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
- Coordinated employee onboarding and training for new personnel across various departments.
- Managed recruitment processes for diverse positions within military support units.
Operator
Chromaflo Technologies
Ashtabula
11.2017 - 02.2024
- Measured and weighed items to meet quality standards and prevent waste.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Set up and operated production machinery according to specific standards and protocols of company.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Used daily system logs to document production information, discussing issues with management.
- Maintained production and quality documentation.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Checked control panel and gauges during equipment operation.
- Learned and followed safety and emergency procedures.
- Met or exceeded target for on-time customer shipments.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Separated products according to weight, grade and size of material to produce final product.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used hand trucks and forklifts to unload, load and transport items.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Operated machinery to mix raw materials for production processes.
- Monitored equipment performance to ensure optimal operation and safety.
- Collaborated with team members to maintain efficient workflow on the production line.
Sales Associate
Goodwill
Ashtabula, OH
01.2017 - 12.2017
- Organized merchandise on the sales floor for optimal presentation.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and orderliness in the store environment.
- Trained new associates on store policies and operational procedures.
- Managed inventory by restocking shelves and conducting counts.
Waitress
Waffle House
Austinburg
06.2015 - 01.2017
- Took accurate food and beverage orders using point-of-sale system.
- Provided friendly and attentive service to customers in a fast-paced environment.
- Prepared and served meals according to Waffle House standards and procedures.
- Maintained cleanliness of dining area and ensured proper sanitation practices.
Education
High School Diploma -
Lakeside High School
Ashtabula, OH05-2016
Some College (No Degree) - Health Sciences
AMU
Skills
- Heavy lifting
- Efficient multitasking
- Safety compliance
- Production work
- Tool operation
- Chemical handling
- Heavy equipment operation
- Equipment maintenance
- Paperwork verification
- Training development
- HR program development
- Payroll administration
- HR services
- HR policy/procedure development
- Training and mentoring
- HR analytics
- HR policies and procedures
Accomplishments
In my time with the Army I was able to work my way up to becoming a Sergeant. This is was accomplished by attending multiple schools and showing my dedication to my work.
Timeline
Behavior Health Specialist
Generation's behavior health
01.2026 - Current
Operator
Chromaflo Technologies
11.2017 - 02.2024
Sales Associate
Goodwill
01.2017 - 12.2017
Human Resources Specialist
U.S ARMY, 301ST RSG
07.2016 - 03.2024
Waitress
Waffle House
06.2015 - 01.2017
High School Diploma -
Lakeside High School
Some College (No Degree) - Health Sciences
AMU