Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Benjamin Alagna

Summary

Student Athlete consistently devoting average of 24 hours per week to training, practices, meetings, travel and tournament competition while working towards a Supply Chain Management degree. Playing over 25 minutes a game in hockey and recognized as a high achiever in my sport and academics. Driven competitor exemplifying team spirit and good sportsmanship with a drive that pushes my team to be their best. Working on the board of the Lewis University Hockey team has also been a good experience to expand my professionalism and management skills. For example, I have worked on scheduling games, entering score sheets, and working as a treasurer.

Overview

5
5
years of professional experience

Work History

Operations Manager Intern

OC Property Solutions
09.2023 - Current
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Increased customer satisfaction with timely order fulfillment through efficient inventory management.
  • Monitored key performance indicators, identifying areas for growth and improvement in operations.
  • Assisted in budget creation and financial analysis, ensuring optimal resource allocation for maximum profitability.

Wait Staff Member/Food Runner

Positano Ristorante
03.2023 - 08.2023
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.

Warehouse Worker

Pioneer Packaging
12.2022 - 08.2023
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Mitigation Technician

OC Property Solutions
06.2021 - 06.2022
  • Minimized business downtime through efficient execution of commercial mitigation projects.
  • Expedited drying process, strategically placing air movers and dehumidifiers throughout impacted spaces.
  • Delivered accurate documentation, conducting detailed inventories of damaged items for insurance claims purposes.

Ice Cream Server

Sweet Home Gelato
05.2019 - 08.2019
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Assisted in inventory management, reducing waste and optimizing product usage.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.

Education

In Progress - Supply Chain Management

Lewis University
Romeoville, IL
05.2026

High School Diploma -

Benet Academy
Lisle, IL
05.2022

Skills

  • Warehouse Management
  • Operational Efficiency
  • Scheduling and Coordination
  • Time Management
  • Microsoft Office Suite
  • Continuous Improvement
  • Project Management
  • Team Leadership
  • Problem Solving
  • Customer Service

Affiliations

  • Lewis University Hockey Board Treasurer
  • Lewis University Hockey Member

Accomplishments

    After being on the team for a short period of time (about one month), I was elected a member of the Lewis Hockey Board due to my hard work, compassion, and people skills.

References

References available upon request.

Timeline

Operations Manager Intern

OC Property Solutions
09.2023 - Current

Wait Staff Member/Food Runner

Positano Ristorante
03.2023 - 08.2023

Warehouse Worker

Pioneer Packaging
12.2022 - 08.2023

Mitigation Technician

OC Property Solutions
06.2021 - 06.2022

Ice Cream Server

Sweet Home Gelato
05.2019 - 08.2019

In Progress - Supply Chain Management

Lewis University

High School Diploma -

Benet Academy

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Benjamin Alagna