Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Amezcua

San Bernardino,CA

Summary

Dedicated and motivated delivery professional with over 5 years of experience with excellent driving record across multiple platforms. Proven track record of maintaining high customer service satisfaction by providing great service and effective communication. Strong interpersonal and problem solving abilities. Skilled in navigating routes efficiently while adhering to safety protocols and company policies.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon
01.2024 - Current
  • Manage route planning and delivery logistics to meet daily targets
  • Engage with customers to ensure a positive delivery experience
  • Increase customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Maintain excellent work relationships with Management through proactive communication and teamwork, contributing to a positive workplace culture
  • Enhance delivery efficiency by using GPS navigation and mapping tools.
  • Ensure the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Develop strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Maintain an excellent driving record with zero accidents by adherence of traffic laws and safety protocols.

Delivery Driver

Amazon
11.2023 - 01.2024
  • Manage route planning and delivery logistics to meet daily targets
  • Engage with customers to ensure a positive delivery experience
  • Increase customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Maintain excellent work relationships with Management through proactive communication and teamwork, contributing to a positive workplace culture
  • Enhance delivery efficiency by using GPS navigation and mapping tools.
  • Ensure the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Develop strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Maintain an excellent driving record with zero accidents by adherence of traffic laws and safety protocols.

Delivery Driver

Amazon
07.2022 - 01.2024
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Delivery Driver

UPS
11.2022 - 12.2022
  • Safely delivered packages to customers and businesses
  • Operated vehicle safely while adhering to traffic laws
  • Utilized GPS technology to accurately navigate routes, minimizing delays due to traffic or road closures.
  • Coordinated with other drivers to share information about road conditions, best practices, or potential obstacles to avoid delays and ensure prompt deliveries.
  • Maintained excellent driving record
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Practiced safety measures such as proper lifting techniques and secure cargo storage in order to prevent accidents or injuries on the job.
  • Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.


Driver

Lyft
03.2021 - 12.2022
  • Provided exceptional customer service during rides
  • Developed relationships with customers, gained trust through professionalism and reliability
  • Assisted passengers with disabilities to enter and exit the vehicle safely while adhering to safety protocols.
  • Demonstrated compassion and patience to all customers while seeing to their comfort and safety through out their trip.
  • Assisted passengers with loading and unloading packages and luggage
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized liability by consistently following road rules when driving.
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.

Education

High School Diploma -

Highline College

Skills

  • Excellent customer service
  • Excellent oral and written skills
  • Strong interpersonal and active listening skills
  • Excellent problem solving skills
  • Valid Driver's license
  • Navigation expertise
  • Clean driving record
  • Self motivated and dependable
  • Punctual and reliable
  • Great time management
  • Teamwork and collaboration

Timeline

Delivery Driver

Amazon
01.2024 - Current

Delivery Driver

Amazon
11.2023 - 01.2024

Delivery Driver

UPS
11.2022 - 12.2022

Delivery Driver

Amazon
07.2022 - 01.2024

Driver

Lyft
03.2021 - 12.2022

High School Diploma -

Highline College

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