Raymond Harper
Detroit ,MI
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Schneider Tire Outlet
02.2022 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Successfully avoided time delivery delays by carefully planning best routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Courier Driver
Quest Diagnostics
09.2021 - 02.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Deliver Driver
Schneider Tire Outlet
06.2017 - 07.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Driver
Uber
08.2016 - 05.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Peer Support Specialist
Team Wellness Center
03.2015 - 11.2016
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Transported individuals to medical appointments and support meetings whenever needed.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Designed safe and supportive environment for clients to discuss issues.
Material Handler
Eberspaecher
05.2014 - 08.2014
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Performed cycle counts and inventory control to accurately track product levels.
Material Handler
FedEx
05.2014 - 08.2014
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Attached identifying tags to containers to mark with identifying shipping information.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
- Received and unpacked shipments and new equipment as directed.
Parts Delivery Driver
Jaguar Of Novi
01.2011 - 04.2014
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Worked with clients to develop safety practices for both parts delivery drivers and client receivers.
- Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
- Operated and maintained tractor-trailer in compliance with state and federal regulations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
High School Diploma -
Cooley High School
Detroit, MISkills
- Route Logs
- Excellent Sense of Direction
- Valid Vehicle Insurance and Registration
- Equipment Monitoring
- Attention to Detail
- Complex Problem-Solving
- Customer Response
- Excellent Customer Service
Timeline
Delivery Driver
Schneider Tire Outlet
02.2022 - 04.2023
Courier Driver
Quest Diagnostics
09.2021 - 02.2022
Deliver Driver
Schneider Tire Outlet
06.2017 - 07.2021
Driver
Uber
08.2016 - 05.2017
Peer Support Specialist
Team Wellness Center
03.2015 - 11.2016
Material Handler
Eberspaecher
05.2014 - 08.2014
Material Handler
FedEx
05.2014 - 08.2014
Parts Delivery Driver
Jaguar Of Novi
01.2011 - 04.2014
High School Diploma -
Cooley High School