Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Benjamin Apple

Raleigh,NC

Summary

Motivated relationship builder with 8+ years customer service experience seeking to apply strong communication and organizational skills in a team management or outreach setting.

Overview

8
8
years of professional experience

Work History

Operations Finance Project Associate

ICON PLC
Raleigh, NC
06.2022 - Current
  • Assist Project Analysts and Project Managers in updating study budgets across several systems
  • Put together monthly invoices for multiple clients and clinical studies
  • Facilitate successful closure of studies
  • Maintain a global tracker of changes to study budgets

Lead Pharmacy Technician

CVS Specialty
Raleigh, NC
10.2020 - 05.2022
  • Led a team of 10 pharmacy technicians
  • Managed team through oversight of scheduling, time off requests, and communicating staff needs to site management
  • Ensured accurate and efficient filling of prescriptions following standard best practices

Sales Development Representative

RevGen
Raleigh, NC
05.2020 - 10.2020
  • Developed and share qualified leads with Account Executives
  • Met and exceeded aggressive monthly quota goals
  • Provided exceptional customer service and relationship management

Server/Head Bartender

Another Broken Egg Cafe
Raleigh, NC
09.2016 - 03.2020
  • Gave exceptional service and was the lead staff trainer at a local restaurant
  • Responded to emergent personnel issues in a fast-paced environment

Education

Bachelor of Fine Arts in Acting, Magna Cum Laude

University of North Carolina At Greensboro
05-2014

Skills

  • Proficient in Microsoft Suite, particularly Excel
  • Strong knowledge of Salesforce, Oracle, Revenue, and Tableau
  • Comfortable multitasker
  • Effective trainer
  • Quick learner
  • Some coding knowledge
  • Professional acting experience

References

  • Bridgette Kotsubka - Manager, Financial Business Partnering, ICON PLC, 919-786-8362, Bridgette.Kotsubka@iconplc.com
  • Leon Cottrell - Site Manager, CVS Pharmacy, 580-695-8022
  • Michelle Slog - Team Manager, RevGen, 848-333-1541, 12mslog@gmail.com

Timeline

Operations Finance Project Associate

ICON PLC
06.2022 - Current

Lead Pharmacy Technician

CVS Specialty
10.2020 - 05.2022

Sales Development Representative

RevGen
05.2020 - 10.2020

Server/Head Bartender

Another Broken Egg Cafe
09.2016 - 03.2020

Bachelor of Fine Arts in Acting, Magna Cum Laude

University of North Carolina At Greensboro

Similar Profiles

CREATE PROFILE
Benjamin Apple