Benjamin Asare
Hawthorne,CA
Summary
Dedicated Consultant bringing dynamic skills in client oversight, issue resolution, and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within Health Care Industry.
Overview
9
9
years of professional experience
Work History
Consultant II
Kaiser permanente
PASADENA, CA
09.2021 - Current
- Collaborated with a team to ensure alignment, buy-in, and coordination of diverse stakeholders for the successful implementation and adoption of Vocera at West LA and South Bay
- Utilized project management techniques to create a tailored Gantt Chart for the OBGYN department, contributing significantly to the successful adoption of Vocera in that area
- Developed comprehensive job aids and training materials for end users, simplifying onboarding and enhancing user proficiency with the Vocera platform
- Met with Directors, DA’s, ADA’s to understand departments workflow needs and developed tailored Vocera design and support for new departments
- Conducted regular rounds and consultations with end users and stakeholders to identify barriers to platform utilization
- Leveraged this insight to create targeted job aids and talking points, fostering increased platform engagement
- Managed moderately complex projects, including coordinating stakeholder contacts, recommending team resources, and resolving project risks and issues
- Provided insights and supported the development and implementation of enterprise initiatives, systems, and processes to achieve desired future states
- Helped expedite medication request and improved overall discharge time by establishing a medication administration request Vocera workflow between nursing and 24hr Pharmacy
- Created a monitor tech workflow that alerts nurses in cases where patient’s leads are off, or patients are experiencing significant bradycardia or tachycardia
- Developed Rapid Response Alerts and other secondary emergency notifications to close gaps in areas where physical buttons i.e., (Code Blue, White…) didn’t exist
- Extracted and analyzed raw data from Vocera Analytics, leveraging MS Excel to create a robust reporting tool that provided valuable insights on Vocera usage, percentage change over time, and Speech Recognition data
- Improved Speech Recognition by developing a user-friendly dashboard highlighting Speech Recognition data for users with less than 70% accuracy
- Conducted targeted training sessions to improve Speech Recognition performance among these individuals.
Utilization Analyst
Kaiser permanente
WEST LOS ANGELES, CA
02.2016 - 09.2021
- Served as technical support by helping patients troubleshoot m.Care app
- Contacted patients who were non-adherent to ensure timely entry of oxygen saturation and temperature
- Extracted data from Access to create a productivity report in Excel – track Health Risk Assessment completion rate to meet regional goals
- Improved post discharge call completion to meet regional goals by auditing documentation in HealthConnect, tracked in Excel communicated through dashboards and data visualization
- Trained in Motivational Interviewing and Diabetes Health Education (knowledge related to diabetic diet, blood glucose monitoring, exercise, basic self-management of Diabetes)
- Managed referrals for telemonitoring program received from Cardiology case managers and provided care coordination for enrolled patients
- Acts as liaison between patients, telemonitoring vendor and care managers in troubleshooting and resolving any equipment issues or barriers to use
- Created tracking system to monitor and reconcile accounts with vendor to decrease discrepancy, resulting in cost avoidance.
Project Management Intern
Providence sAINT Joseph medical center
BURBANK, CA
10.2014 - 12.2014
- Created flowcharts and process map of Physician and Traveler Nurses’ onboarding process via Visio to identify gaps and areas of improvement
- Conducted weekly data analysis to track meaningful use trends in each ministry via Minitab Statistical software
- Created a reporting tool to track savings and progress of Continuum Healthcare Transformation projects via MS Project
- Compiled data via Excel for telecommunications system migration.
Education
Master of Public Health – Urban Health Disparities -
CHARLES R. DREW UNIVERSITY OF MEDICINE AND SCIENCE
06.2021
Bachelor of Science Healthcare Administration -
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
12.2014
Skills
- Grant writing skills
- Program planning skills
- Best Practices Implementation
- Staff Management
- Configuration Management
- Quality Assurance
- Resource Allocation
- Continuous Improvement
- Cost Analysis
- Failure Analysis
- Performance Tracking
- Operations Analysis
- Goal Setting
- Problem-Solving
- Process Improvement
- Project Leadership
- Cultural Awareness
- Project Analysis
- Performance Assessments
- Data Analytics
- Change Management
- Processes and Procedures
- Reports and Documentation
- Resource Evaluation
- Strategic Planning
- Analytical Thinking
- Project Management
- MS Office
- Process Optimization
- Work Planning and Prioritization
- Organizational Development
- Subject Matter Expert
- Project Implementation
Leadership Experience
- The Church of Pentecost, District Elder; Students’ Ministry Leader, 12/2016, Present
- The Church of Pentecost, Los Angeles Assembly: Financial Secretary, 09/2022, Present
- JROTC Battalion, S – 1; Cadet Captain, 09/2005, 06/2007
References
References available upon request.
Timeline
Consultant II
Kaiser permanente
09.2021 - Current
Utilization Analyst
Kaiser permanente
02.2016 - 09.2021
Project Management Intern
Providence sAINT Joseph medical center
10.2014 - 12.2014
Master of Public Health – Urban Health Disparities -
CHARLES R. DREW UNIVERSITY OF MEDICINE AND SCIENCE
Bachelor of Science Healthcare Administration -
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
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