Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Benjamin Benitez

Store Manager
Richmond,VA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

8
8
years of professional experience

Work History

Store Manager

Oreilly Auto Pats
Chesterfield, VA
10.2016 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Coached sales associates on product knowledge by using wide variety of training tools.

Parts Sales Manager

AutoZone
Chesterfield, VA
06.2013 - 10.2016
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained new team members on our system and culture

Education

GED -

Meadowbrook High School
Chesterfield, VA

Skills

    Maximizing profitability

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Timeline

Store Manager

Oreilly Auto Pats
10.2016 - Current

Parts Sales Manager

AutoZone
06.2013 - 10.2016

GED -

Meadowbrook High School

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Benjamin BenitezStore Manager