Joshua Vasquez
Buda,TX
Summary
Dynamic leader with a proven track record at Tiff's Treats, enhancing store operations and customer satisfaction through strategic planning and staff management. Excelled in inventory forecasting and personnel development, achieving significant improvements in efficiency and service quality. Skilled in coaching and mentoring, demonstrating a strong mathematical aptitude and a strategic mindset.
Overview
4
4
years of professional experience
Work History
Store Manager
Tiff's Treats
Austin, TX
08.2022 - 09.2024
- Oversaw daily operations to guarantee efficient store performance.
- Developed efficient scheduling plans aligned with predicted customer traffic and staffing capabilities.
- Enhanced labor scheduling to align with store demands within budget parameters, boosting productivity without sacrificing service standards.
- Trained workforce to align with operational goals and ensure seamless integration.
- Facilitated continuous improvement through scheduled performance reviews.
- Coordinated employees effectively in a dynamic environment through proactive communication.
- Maintained and conveyed store programs to staff ensuring top-notch quality, freshness, safety, and cleanliness.
- Oversaw financial operations by coordinating budget plans, tracking expenses, and maintaining precise records.
- Balanced daily sales transactions for accurate record-keeping.
- Directed guest interactions at the front counter, addressing product inquiries.
- Addressed challenging customer issues to uphold superior service standards.
- Coordinated employee rosters prioritizing operational efficiency and service quality.
Assistant Store Manager
Tiff's Treats
Austin, TX
11.2021 - 08.2022
- Collaborated on assessing sales data trends to optimize store operations effectively.
- Implemented precise ordering processes to maintain optimal inventory levels.
- Ensured store environment remained orderly, safe, and hygienic to optimize customer satisfaction.
- Guided new hires in understanding company policies, procedures, and work standards.
- Provided support and mentorship to enhance abilities of junior team members.
- Monitored staff attendance and timeliness, promptly addressing recurring issues.
Delivery Driver and Part-Time Manager
Tiff's Treats
Austin, TX
08.2020 - 11.2021
- Managed large volumes of orders with consistent delivery and accuracy.
- Achieved excellent customer satisfaction by meeting deadlines efficiently.
- Ensured timely and accurate product deliveries, boosting customer satisfaction.
- Boosted and maintained on-time delivery record, delivery performance with efficient route planning.
Education
High School Diploma -
James Bowie High School
Austin, TX05-2020
Skills
- Scheduling
- Inventory management
- Documentation and reporting
- Staff management
- Performance reviews
- Inventory forecasting
- Store operations oversight
- Strategic planning
- Personnel development
- Coaching and mentoring
- Staff training and development
- Order management
- Maximizing profitability
- Maximizing profitability
- Mathematical aptitude
- Strategic thinker
Timeline
Store Manager
Tiff's Treats
08.2022 - 09.2024
Assistant Store Manager
Tiff's Treats
11.2021 - 08.2022
Delivery Driver and Part-Time Manager
Tiff's Treats
08.2020 - 11.2021
High School Diploma -
James Bowie High School
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