Benjamin Blackburn
Oviedo
Summary
Passionate professional with experience in door-to-door sales and officiating soccer matches. Utilizes strong communication and decision-making skills. Respected by customers, coaches and colleagues for knowledge, professionalism and fairness. Lifelong athlete with good judgment and excellent endurance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Soccer Referee
Florida Kraze Krush Soccer Club
09.2023 - Current
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Seasonal Driver Helper
UPS
10.2020 - 01.2024
- Lifted boxes and products with correct safety techniques
- Helped the driver of the UPS truck deliver packages more efficiently
- Synchronized with the Senior Driver in order to deliver larger volumes of packages for the holidays
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Roofing Salesperson
Best Choice Roofing
05.2022 - 08.2023
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
Call Center Customer Service Representative
MCI Telecommunications
02.2021 - 06.2021
- Managed high-volume of inbound and outbound customer calls relating to the Covid-19 Vaccine
- Reviewed files, records and other obtained documents to respond to caller questions
- Asked probing questions to determine the caller's needs and accurately input information into electronic systems
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Delivery Driver
Cucinella's Brick Oven Pizzeria
02.2020 - 08.2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Delivered rush merchandise on tight schedules to meet customer targets
- Notified customers of delays, decreasing calls to support
Back of House Team Member
Chick-fil-A
01.2019 - 08.2019
- Prepared variety of foods according to exact instructions and recipe specifications
- Adhered to all food safety and sanitation protocols to reduce germ spread
- Cleaned and sanitized kitchen equipment, utensils, and work stations
Crew Member
Jersey Mike's Subs
05.2018 - 08.2018
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Prepared quality products while maintaining portion control and presentation within service goal times
Education
Associate of Arts - Finance
Valencia College
Orlando, FL08-2025
Skills
- Data entry
- Project management
- Customer service
- Effective communication
- Physical fitness
- Safety monitoring
- Rules enforcement
- Regulatory compliance
- Diplomatic communication
- Field inspection
Certification
- 6-20 Resident All-Lines Adjuster License
- US Soccer Referee License
Timeline
Soccer Referee
Florida Kraze Krush Soccer Club
09.2023 - Current
Roofing Salesperson
Best Choice Roofing
05.2022 - 08.2023
Call Center Customer Service Representative
MCI Telecommunications
02.2021 - 06.2021
Seasonal Driver Helper
UPS
10.2020 - 01.2024
Delivery Driver
Cucinella's Brick Oven Pizzeria
02.2020 - 08.2020
Back of House Team Member
Chick-fil-A
01.2019 - 08.2019
Crew Member
Jersey Mike's Subs
05.2018 - 08.2018
Associate of Arts - Finance
Valencia College
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