Benjamin Bozon
LERETA LLC
Benbrook,TX
8
years of professional experience
Creative, compassionate, and reliable team player with over 20 years of service based work experience. Dependable and hard-working with a drive to achieve company goals. Recognized and awarded for outstanding leadership, customer service, and work ethic. Experienced in Microsoft Office Suite. I am also a visual artist with work in multiple media including painting, photography, and graphic design.
Work History
Assistant Kitchen Manager
5 Months- Assisted in daily school kitchen operations, ensuring adherence to health and safety standards.
- Streamlined food prep processes, enhancing efficiency during peak service periods.
- Interacted with large groups of students and school staff daily, to provide a prompt and pleasant lunch experience.
- Prepared, delivered and catered food to two separate school locations.
- Supported inventory management by monitoring stock levels.
- Created visually engaging, daily-changing menu signage that boosted student interest and excitement around lunchtime offerings.
Title Operations Examiner
6 Years 1 Month- Create and edit detailed property tax certificates for title companies closing on properties.
- Effectively communicate with attorneys, tax assessors, and district clerk offices to research and request tax and lawsuit information by email and phone.
- Carefully calculate and compile research to provide customers with accurate tax payoffs in a fast-paced environment.
- Provide training and guidance for offshore team partners, delegating tasks and assessing the accuracy of team production.
Customer Relations Associate
10 Months- Experienced Work From Home Customer Relations Associate, able to create an efficient work space based on company guidelines
- Answer incoming calls from customers to resolve issues and assist with making online purchases
- Provide customers with a one of a kind service experience with exceptional knowledge, conversation, and support skills
- Research trends and opportunities to improve service by accurately capturing and communicating issues with products, delivery, processes, web site, systems, etc
- Diffuse escalated situations, by listening, demonstrating empathy, suggesting effective solutions and resolving problems quickly and accurately
Sales Associate
1 Year 2 Months- Engaged with customers and recommend specific products and specials, aligning with individual needs, and specifications
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Fulfilled online orders for customers to pick up in-store
- Processed product returns and assist customers with new selections
- Handled cash register transactions in a friendly and professional manner
Education
High School Diploma
Skills
Creative thinking and problem solving
Exceptional customer service
Empathetic and approachable
Detail oriented and focused
Strong oral and written communication
Open minded and adaptable
Timeline
Assistant Kitchen Manager
Crave-It Nutrition
07.2025 - 12.2025Read More
Title Operations Examiner
LERETA LLC
09.2020 - CurrentRead More
Customer Relations Associate
Pier 1 Imports
10.2019 - 08.2020Read More
Sales Associate
Cost Plus World Market
10.2018 - 12.2019Read More
Temple Christian School
High School Diploma
Read More