Margaret Zandier
Pittsburgh,PA
Summary
Dynamic leader focused on operational efficiency and customer satisfaction. Demonstrated success in enhancing team performance through targeted training and innovative problem-solving. Strong commitment to continuous improvement and delivering high-quality service in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Kitchen Manager
Sugarbird
Pittsburgh, PA
02.2026 - 06.2026
- Oversaw daily kitchen operations to ensure food quality, consistency, and timely service
- Developed menus, maintained food quality, ensured consistent presentation to enhance dining experience
- Communicated with staff, vendors, and customers to maintain accurate records and operational organization
- Supported hiring, onboarding, and training of new team members to foster a cohesive and skilled kitchen team
- Committed to continuous learning and professional growth while contributing to the success of the team
Manager
Pages Dairy Mart
Pittsburgh, PA
05.2020 - 02.2026
- Led and motivated a team in a fast-paced restaurant environment while maintaining high standards of quality and customer service
- Oversaw daily operations and coordinated staff scheduling to ensure smooth service
- Monitored operations and made informed decisions to enhance operational efficiency
- Managed inventory levels and ordered supplies to maintain optimal product availability
- Delivered exceptional service to enhance customer satisfaction
- Applied creativity and problem solving skills to resolve customer issues
General Manager
Caked Up
Little Rock, AR
01.2024 - 06.2024
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure overall efficiency and effectiveness
- Identified improvement areas in business practices and collaborated with departments to create actionable plans for implementation, driving operational enhancements
- Developed team-building activities to foster collaboration among departments, enhancing workplace culture and employee engagement
Education
Bachelor of Arts - Business Administration
Chatham University
12-2024
Skills
- Organizational abilities
- Deadline management
- Critical thinking
- Versatility
- Strategic planning
- Creative problem-solving
- Effective multitasking
- Performance goal creation
- Service management
- Supply chain oversight
- Team leadership
- Effective task delegation
- Transaction processing skills and cash handling proficiency
Certification
- Pennsylvania Drivers License
- ServeSafe Manager Certification
Timeline
Assistant Kitchen Manager
Sugarbird
02.2026 - 06.2026
General Manager
Caked Up
01.2024 - 06.2024
Manager
Pages Dairy Mart
05.2020 - 02.2026
Bachelor of Arts - Business Administration
Chatham University