Detail-oriented individual with a solid background in team leadership and problem solving. Known for maintaining operational standards and delivering exceptional customer service, ready to drive organizational growth and enhance client satisfaction.
Overview
5
5
years of professional experience
Work History
Dock Hand
Loggerhead Marina
North Charleston, South Carolina
05.2025 - 08.2025
Maintained cleanliness and organization of the dock area and equipment.
Collaborated with team members to streamline docking processes effectively.
Conducted daily inspections of dock equipment and facilities.
Coordinated with other departments to ensure smooth operation of the docks.
Landscaping Crew Leader
Evergreen Nursery and Landscaping
Myrtle Beach, South Carolina
04.2023 - 08.2024
Led daily operations for landscaping projects and crew management.
Maintained cleanliness and organization of worksite throughout projects.
Communicated with clients to understand project requirements and preferences.
Operated equipment and machines as needed for individual projects and jobs
Responded promptly to customer inquiries and complaints regarding landscaping services.
Inspected completed work to ensure quality standards were met or exceeded.
Team Leader
Chick-fil-A
North Charleston, South Carolina
10.2020 - 04.2023
Supervised team members during busy service hours to ensure efficient operations.
Trained new staff on customer service standards and restaurant procedures.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Participated in regular meetings with senior leadership to provide updates on team progress.
Education
Some College (No Degree) - Business Management And Marketing
Clemson University
Clemson, SC
Skills
Customer service
Team leadership
Project management
Equipment maintenance
Effective communication
Problem solving
Client relations
Organizational growth
Quality control checks
Workplace cleanliness
Complaint resolution
Strategic planning
Site analysis
Landscape design
Equipment operation
Risk management
Employee training
Task delegation
Timeline
Dock Hand
Loggerhead Marina
05.2025 - 08.2025
Landscaping Crew Leader
Evergreen Nursery and Landscaping
04.2023 - 08.2024
Team Leader
Chick-fil-A
10.2020 - 04.2023
Some College (No Degree) - Business Management And Marketing