Ben Carlson
Byron,IL
Summary
Motivated and results-driven business graduate set to complete a Bachelor's degree in Business Management in December 2024. Eager to leverage academic knowledge in business strategy, finance, marketing, and project management to contribute to organizational growth. Gained hands-on experience through internships, group projects, and case studies, developing strong problem-solving, analytical, and communication skills. Looking for an entry-level role in business to apply critical thinking, collaborate with teams, and support company objectives while continuing to learn and grow professionally.
Overview
2
2
years of professional experience
Work History
Pro Shop Attendant
Prairie View Golf Club
Byron, IL
03.2024 - Current
- Welcomed customers and delivered exceptional service to enhance their shopping experience.
- Assisted customers in selecting golf equipment, apparel, and accessories tailored to their preferences and needs.
- Organized merchandise displays to maintain a clean, organized, and visually appealing Pro Shop.
- Accurately processed sales transactions using the cash register in a timely manner.
- Shared product knowledge to help customers make informed purchasing decisions based on features and benefits.
- Followed established protocols for daily opening and closing procedures.
- Handled store returns and exchanges in accordance with company policies.
- Resolved customer concerns or escalated issues to management as needed.
- Engaged with customers to understand their needs and provide personalized recommendations.
Sales Associate
AED Essentials
Rockford, IL
05.2024 - 08.2024
- Delivered accurate information regarding products, pricing, and services to customers.
- Greeted customers and provided outstanding service to enhance their shopping experience.
- Stayed informed on company products to offer up-to-date and relevant recommendations.
- Developed strong customer relationships to foster repeat business and customer loyalty.
- Restocked shelves regularly to maintain optimal inventory levels.
- Conducted inventory checks to monitor and track stock levels efficiently.
- Addressed customer complaints with professionalism, ensuring customer satisfaction.
- Built and maintained positive relationships with colleagues and management to support team success.
Sales Associate
AED Essentials
Rockford, IL
05.2023 - 08.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
BBA - Business Management
University of Wisconsin - Platteville
Platteville, WI12-2024
High School Diploma -
Byron Highschool
Illinois05-2020
Skills
- Product Sales
- Flexible and Adaptable Schedule
- Negotiation and Persuasion Skills
- Inventory Management
- Customer Service Excellence
- Strategic Planning and Execution
- Strong Work Ethic
- Problem-Solving Abilities
- Critical thinking
- Effective Communication Skills
Accomplishments
- Developed a group report for an SDG project focused on providing bins filled with gardening tools to help individuals in need learn to grow their own food, contributing to the goal of zero hunger.
- Delivered a 20-minute sales pitch to my class, presenting and promoting a Nike shoe as part of a product sales exercise.
- Developed a Marketing Plan focused on distributing reusable textbooks to Guinea, with the goal of expanding the initiative to other underserved regions in the future.
Affiliations
- Enjoy playing golf as a personal hobby
- Spend quality time with family
- Committed to continuous personal development and self-improvement
References
References available upon request.
Timeline
Sales Associate
AED Essentials
05.2024 - 08.2024
Pro Shop Attendant
Prairie View Golf Club
03.2024 - Current
Sales Associate
AED Essentials
05.2023 - 08.2023
BBA - Business Management
University of Wisconsin - Platteville
High School Diploma -
Byron Highschool
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