Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Benjamin Castellanos

Davie,FL

Summary

Dynamic Loss Prevention Officer with proven expertise at Burlington, enhancing store safety and reducing theft through proactive risk assessments. Skilled in asset protection and critical thinking, I foster teamwork and collaboration to create secure shopping environments while ensuring compliance with safety standards And attempting to satisfy the customers. Willing to improve my abilities in a new location, with a janitorial background. Built a close relationship with management in Burlington

Overview

9
9
years of professional experience

Work History

Loss Prevention Officer

Burlington
06.2023 - Current
  • interacted with customers to aid with shopping experience
  • Patrolled store premises to detect and prevent shoplifting.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted store walk-throughs to identify potential security risks.
  • Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
  • Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
  • Improved overall store safety by identifying potential hazards and ensuring proper signage was posted in necessary areas.
  • Collaborated with management to develop comprehensive loss prevention training programs for staff members.

Janitorial Worker

KBS Cleaning Services
06.2016 - Current
  • Swept hard surface floors using broom or push broom dust mop.
  • Maintained clean and comfortable environments in commercial buildings by floor scrubbing
  • Kept building spaces premises clean inside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Reported damages and hazardous conditions to management for further action.

Education

Associate Of Applied Arts - Art Education

Broward College
Fort Lauderdale, FL

Skills

  • Dust Removal
  • Daily Workflows
  • Hand Trucks
  • Task Prioritization
  • Sweeping and Mopping Surfaces
  • Trash Collection
  • Drinking Fountain Sanitization
  • Vacuuming Floors
  • Cleaning and Sanitizing
  • Creative Solutions
  • Janitorial Knowledge
  • Adaptable and Flexible
  • Safety Standards
  • Maintain Equipment
  • Biohazard Disposal
  • Sanitization Techniques
  • Theft prevention
  • Asset protection
  • Property patrol
  • Retail operations
  • Critical thinking
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Reliability
  • Excellent communication
  • Team collaboration
  • Active listening
  • Adaptability and flexibility(time)
  • Relationship building
  • Continuous improvement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Elementary

Timeline

Loss Prevention Officer

Burlington
06.2023 - Current

Janitorial Worker

KBS Cleaning Services
06.2016 - Current

Associate Of Applied Arts - Art Education

Broward College