BENJAMIN CHAVEZ

• Conducted installation, operation, maintenance, and repair of satellite communications terminals and antennas, ensuring reliable, strategic communications support.

Executed performance testing and provided direct support, maintenance for satellite communications, and computer networking equipment, optimizing system functionality.

• Managed communication security by installing and maintaining IP-based encryption devices to safeguard sensitive data across communication channels.

• Maintained system operations through effective inventory management, ensuring the availability of backup equipment, spares, and repair parts for sustained functionality.

• Delivered comprehensive IT support, including software installation, network device configuration, hardware diagnostics, and coordination of repairs for computer systems and peripherals.

• Performed regular tests on systems to keep components functional.
• Operated and installed switchboards, cable, and satellite communication equipment.
• Connected wires and cables to terminals, and completed necessary paperwork for each work order.
• Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
• Demonstrated leadership by making improvements to work processes, and helping to train others.
• Troubleshot electrical and mechanical defects for residential, commercial, and industrial sites.
• Recognized by management for providing exceptional customer service.
• Improved operations by working with team members and customers to find workable solutions.
• Planned, installed, and maintained systems, and performed repairs on malfunctioning systems.
• Prioritized and organized tasks to efficiently accomplish service goals.