Frederick King
Lake Worth,FL
Summary
Possess excellent troubleshooting and problem-solving skills with ability to interpret technical drawings and schematics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Theatre Technician
Pine Crest School
07.2018 - Current
- Maintained cleanliness and appearance of theatre equipment, costumes, curtains, dressing rooms and storage.
- Coordinated, maintained and operated theatrical stage lighting and both portable and installed theater sound systems.
- Supervised live performances to identify and address technical difficulties.
- Communicated clearly with students and staff members through verbal and written forms of communication.
- Supported local teachers and theatre professionals in promoting goals and important skills of next-generation performers.
- Evaluated equipment needs and prepared work orders for repair and replacement.
- Supervised theatre students to monitor safe, quality assignment completion through demonstration and instruction.
- Coordinated with various production companies and outside organizations to support school presentations and community outreach programs.
- Liaised between production company staff departments to coordinate activities and create department schedules.
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood and carried out written instructions.
- Diagnosed and resolved communication hardware and software issues.
- Reviewed and interpreted facility orders
Shift Manager
STARBUCKS COFFEE COMPANY
04.2006 - 01.2019
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Troubleshot equipment to reduce service calls and downtime.
- Managed staff hiring, training and supervision.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Coordinated merchandising, promoted new products and increased brand awareness.
Education
High School Diploma -
Home Schooled
06.2003
Palm Beach Community College
Boca Raton, FLSkills
- Customer Needs Assessments
- Production Technical Support
- Quality Standards
- Personnel Recruitment
- Customer Relationships
- Records Maintenance
- Instructional Strategies
- Supervisor Communication
- Store Merchandising
- Complex Problem-Solving
- Idea Pitching
Timeline
Theatre Technician
Pine Crest School
07.2018 - Current
Shift Manager
STARBUCKS COFFEE COMPANY
04.2006 - 01.2019
High School Diploma -
Home Schooled
Palm Beach Community College
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