Benjamin Cowden
7 Brew
Kingsport,TN
5
years of professional experience
Experienced with overseeing stand operations and ensuring optimal performance. Utilizes team leadership and customer service to enhance overall efficiency and satisfaction. Track record of maintaining organized inventories and fostering positive environment.
Work History
7 Brew Stand Manager
2 Years 5 Months- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored team members on beverage preparation and customer service techniques.
- Implemented quality control measures to maintain product consistency and safety standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks to maintain a well-functioning stand.
Starbucks Barista
2 Years 2 Months- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma
Skills
Cash Handling
Menu Memorization
Exceptional Customer Service
POS System Operation
Multitasking
Friendly and Outgoing
Store maintenance
Scheduling and rostering
Employee training
Health and safety compliance
Affiliations
Member of The State of Franklin Track Club
Timeline
7 Brew Stand Manager
7 Brew
02.2024 - 07.2026Read More
Starbucks Barista
Food City
06.2021 - 08.2023Read More
Sullivan South High School
High School Diploma
Read More