Dedicated firefighter with extensive experience in emergency response, teamwork, and effective problem-solving. Proven ability to lead firefighting efforts to enhance community safety.
Overview
20
20
years of professional experience
Work History
Firefighter
City of Rochester
Rochester NY
01.2015 - Current
Currently assigned to Engine 5 on Lyell Ave.
Engine 5 responds to 4000 call on average yearly.
Board member of the Two Percent committee.
Sales Representative
Paychex Insurance Agency
Rochester, NY
12.2013 - 12.2014
Cultivated strong client relationships to drive retention and satisfaction.
Provided expert guidance on compliance and regulatory requirements.
Analyzed market trends to identify new sales opportunities and strategies.
COBRA /Health Benefit Representative
Paychex Insurance Agency
Rochester, NY
08.2012 - 12.2013
Facilitated client enrollment in health benefit programs, ensuring compliance with regulations and company policies.
Educated clients on available health benefits, enhancing understanding and utilization of services offered.
Streamlined communication between clients and insurance providers, resolving inquiries efficiently to improve customer satisfaction.
Volunteer Firefighter
Brighton Fire District
Brighton, NY
08.2011 - 12.2014
Responded to emergency calls, providing prompt firefighting and rescue services in various situations.
Operated fire suppression equipment, ensuring effective response to fires and hazardous incidents.
Was part of their "Squad" Program and became a Squad Leader.
Volunteer Firefighter
Honeoye Falls Fire Department
Honeoye Falls, NY
12.2005 - 08.2010
Volunteer Ambulance
Honeoye Falls Mendon Vol. Ambulance
Honeoye Falls, NY
07.2006 - 08.2009
Volunteer Firefighter
Protectives
Rochester, NY
12.2006 - 01.2008
Education
Bachelor's in Communications -
Coastal Carolina University
Conway, South Carolina, SC
08-2010
Associate of Applied Science - Fire Protection Technology
Monroe Community College
Rochester, New York, NY
06-2007
Skills
NYS "229" certified Firefighter
NYS EMT-B
Haz-Mat: Operations
Rescue Tech Basic
Ice Water Rescue Technician
Timeline
Firefighter
City of Rochester
01.2015 - Current
Sales Representative
Paychex Insurance Agency
12.2013 - 12.2014
COBRA /Health Benefit Representative
Paychex Insurance Agency
08.2012 - 12.2013
Volunteer Firefighter
Brighton Fire District
08.2011 - 12.2014
Volunteer Firefighter
Protectives
12.2006 - 01.2008
Volunteer Ambulance
Honeoye Falls Mendon Vol. Ambulance
07.2006 - 08.2009
Volunteer Firefighter
Honeoye Falls Fire Department
12.2005 - 08.2010
Bachelor's in Communications -
Coastal Carolina University
Associate of Applied Science - Fire Protection Technology