Seeking an opportunity to further enhance my career development and personal growth, through a progressive and challenging assignment aligned with my educational background and professional experience.
Overview
21
21
years of professional experience
Work History
PPP Loan Associate
SYKES
Aubrey, TX
02.2020 - 10.2022
Assisted loan officers in managing their portfolios, resulting in higher loan approvals and client retention rates.
Participated in cross-functional teams for process improvement initiatives that lead to increased productivity and better loan outcomes.
Monitored ongoing projects closely by tracking progress against milestones.
Conducted comprehensive credit analyses, identifying opportunities for improving borrowers'' financial standing and increasing their chances of obtaining loans.
Sales Manager
Firestone Auto Inc.
Irving, TX
05.2017 - 01.2020
Customer Service Sales, Company Credit Services, Meet monthly sales quotas, Daily Sales Reports and Deposit
Lawn Care Associate
Jurassic Lawn Care
Mckinney, TX
02.2017 - 05.2017
Customer estimates for services, Complete daily route, Customer Service Sales
Server
Saltgrass Steak House
Irving, TX
04.2013 - 10.2016
Server for Laundry's Inc., Show excellent customer service to all guests, Promote sales of Laundry's to the customers on a daily basis
Auto Technician Contractor
Inman's Auto Rescue
Lewisville, TX
10.2014 - 03.2016
Customer service auto technician, Handle customer calls and insurance invoices for auto service, Assist customers with service calls
Product Specialist - Heat exchange sales
Webco Industries
Sand Springs, OK
05.2010 - 12.2012
Significant sales and product experience in the heat exchange tubular sales sector, Managed customer Accounts and sales calls, Responsible for developing responses to customer's request for quotations with attention to detail to specifications and material requirements, Managed customer account P&L based on company pricing and credit guidelines, Managed order entry per customer purchase order, Demonstrate personal commitment and leadership thru personal awareness, team work, ethics, business delivery and personal development
Guest Services Representative
Atherton Hotel
Atherton Hotel, Oklahoma State University
01.2009 - 05.2010
Served as guest Services Representative while a student at Oklahoma State University, managing guest reservations, check-in & check-out, Gained valuable work experience while completing my Business Degree in Management and Marketing, Managed point of sale cash and credit transactions, Managed guest and customer services issues
Machine Operator
Webco Industries
Mannford, OK
05.2009 - 08.2009
Operated specialized orbital welding machines used to manufacture coils of high pressure control line, Performed end welds, orbital welds, Responsible for managing quality control
Machine Operator
Webco Industries
Mannford, OK
05.2008 - 08.2008
Operated specialized orbital welding machines used to manufacture coils of high pressure control line, Performed end welds, orbital welds, Responsible for managing quality control
Supervisor
McDonalds Corporation
Cleveland, OK
05.2007 - 08.2008
Managed employee work assignments and schedules for assigned shifts, Responsibility for taking employment applications and interviewing prospective employees for managed shifts, Managed customer service issues, Responsible for balancing cash drawers at end of each shift
Waiter
Cactus Jack's
Cleveland, OK
03.2002 - 05.2006
Waiter responsibilities that included point of sale, guest check close-out, Managed closing responsibilities nightly