Benjamin Dykan
Keller,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team member position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Manager
Chick Fill A
09.2020 - 04.2024
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Associate of Applied Arts - Psychology
Tarrant County College District
Fort Worth, TX05.2024
Skills
- Kitchen Cook Lines
- Food Safety Measures
- Food Preparation
- Cleaning
- Food Safety
- Operations and Procedural Knowledge
- Equipment Cleaning
- Time Management
- Quality Standards
- Delegating Work
- Job Assignments
- Coaching and Mentoring
- Guest Satisfaction
- Hospitality Management
- Directing Team Members
- Interpersonal Skills
- Instructing
- Monitoring
Additional Information
References available upon request
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
Chick Fill A
09.2020 - 04.2024
Associate of Applied Arts - Psychology
Tarrant County College District
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