Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Benjamin Ernst

Plattsburgh,NY

Summary

Self-directed Work Study Student motivated to apply education and experience in job role. Strong problem-solving abilities with high attention to detail. Energetic individual ready to contribute to team success. Eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Disney College Program Intern

Disney
Orlando, Florida
01.2024 - 08.2024
  • Assist troubled guests with minor and fatal emergencies.
  • Keep a clean and organized area.
  • Collaborated with other teams to ensure smooth operations within the park.
  • High guest interaction while working independently.
  • Working with cleaning supplies and equipment.
  • Standing for extended periods and working outdoors.
  • Assisted with the upkeep of attractions by cleaning, painting, and performing basic maintenance tasks.
  • Provided exceptional customer service to guests while ensuring safety protocols were met.
  • Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.

Food Service Worker

Suny Adirondack
Queensbury, NY
09.2023 - 12.2023
  • Served meals to customers in a friendly and courteous manner.
  • Cleaned kitchen areas, equipment and utensils.
  • Cooked menu items in cooperation with the rest of the kitchen staff.
  • Checked all dishes before they left the kitchen to ensure that they met quality standards.
  • Maintained a high level of cleanliness and organization in the kitchen area at all times.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Customer Service Associate

Lowe's
Queensbury, NY
06.2023 - 09.2023
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Resolved customer inquiries in a timely manner.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Kept work area neat, clean, and well-stocked at all times.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Addressed inquiries, resolved customer issues, and managed customer relations.

Peer Coach

Suny Adirondack
Queensbury, NY
01.2023 - 05.2023
  • Facilitated group workshops with peers to discuss topics such as study skills, time management, personal growth, and goal setting.
  • Maintained records of individual progress towards goals through regular check-ins with each student.
  • Created an environment conducive to open dialogue between students about their experiences at the university or college.
  • Attended class meetings, study sessions and events.
  • Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
  • Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Directed and participated in recruitment and enrollment activities.

Custodial Maintenance Worker

Suny Adirondack
Queensbury, NY
05.2022 - 09.2022
  • Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.
  • Follow established safety procedures when handling chemicals used in cleaning products.
  • Enforce rules regarding use of building facilities; ensure proper usage by tenants or visitors.
  • Inspect buildings regularly for safety hazards and potential repairs.
  • Provide assistance to other staff members as requested by supervisor.
  • Maintain janitorial equipment in a safe and orderly manner; perform minor repairs on custodial equipment as needed.

Education

Associate Degree in Psychology - Psychology

SUNY College At Plattsburgh
Plattsburgh, NY

Skills

  • Team Collaboration
  • Quick Learner
  • Research
  • Appointment Scheduling
  • Customer Service
  • Meeting Coordination
  • Problem-Solving
  • Time Management
  • Environmental Awareness
  • Creativity and Innovation
  • Multitasking and Organization
  • Chemical Handling
  • Hand tools proficiency
  • Power Equipment Operation
  • Decision-Making
  • Customer Support

Affiliations

  • Writing
  • Cooking
  • Photography
  • Travel
  • Reading
  • Pickleball

Timeline

Disney College Program Intern

Disney
01.2024 - 08.2024

Food Service Worker

Suny Adirondack
09.2023 - 12.2023

Customer Service Associate

Lowe's
06.2023 - 09.2023

Peer Coach

Suny Adirondack
01.2023 - 05.2023

Custodial Maintenance Worker

Suny Adirondack
05.2022 - 09.2022

Associate Degree in Psychology - Psychology

SUNY College At Plattsburgh

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Benjamin Ernst