Benjamin Falcon
Dunedin,FL
Summary
Dynamic professional with extensive experience in inventory management and customer service at Sprouts Farmers Market. Proven ability to optimize stock levels and enhance product displays, while training and mentoring staff to achieve departmental goals. Committed to delivering exceptional service and maintaining high standards of quality and safety.
Overview
15
15
years of professional experience
Work History
Assistant Grocery Manager / Grocery Clerk
Sprouts Farmers Market
Clearwater, FL
11.2017 - Current
- Assisted in managing grocery department operations and staff.
- Provided customer service, and maintained product displays.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Monitored stock levels and ordered inventory as needed.
- Delegated work to staff, setting priorities and goals.
Amazon Delivery Driver
Amazon Logistics
Clearwater, FL
10.2023 - 02.2024
- Safely drove and operated delivery vehicle to transport Amazon packages to customers
- Utilized handheld technology to manage delivery progress and navigate routes
- Adhered to strict safety and quality standards on and off the road
- Interacted with customers and the public in a professional and positive manner
- Handled packages and delivered them with care to ensure customer satisfaction
- Managed time effectively to complete deliveries within scheduled windows
Replenishment Specialist
Publix Supermarkets
Palm Harbor, FL
09.2023 - 10.2023
- Responsible for ensuring product availability and timely restocking of goods
- Managing inventory levels and maintaining store organization
Stocker/Frozen/Meat Dept./Dairy
Walmart Neighborhood Market
Dunedin, FL
09.2015 - 11.2017
- Managed stocking and rotation of products in frozen, meat, and dairy departments
- Ensured cleanliness and compliance with food safety standards
Deli Clerk
Publix Supermarkets
Oldsmar, FL
09.2012 - 01.2013
- Prepared and served deli products to customers
- Maintained a clean and sanitary work area
Cashier
Home Goods
Clearwater, FL
10.2010 - 01.2011
- Processed transactions and provided excellent customer service
- Handled cash and credit card payments accurately
Education
Electronics Systems Integration and Automation -
Pinellas Technical College (CLW)
08-2025
High School Diploma -
Dunedin High School
DunedinSkills
- Ordering of products
- Inventory management
- Customer service and assistance
- Training and mentoring
Volunteer Experience
Clothing Vendor Volunteer, Dunedin Celtic Music & Craft Beer Festival and Dunedin Highland Games & Festival, 2024, Customer service and inventory management.
Certifications And Honors
- OSHA 10-30
- Florida Ready to Work (Florida Soft Skills)
- Dante level 1-2
- Honeywell-Introduction to Fire Alarm Fundamentals
Timeline
Amazon Delivery Driver
Amazon Logistics
10.2023 - 02.2024
Replenishment Specialist
Publix Supermarkets
09.2023 - 10.2023
Assistant Grocery Manager / Grocery Clerk
Sprouts Farmers Market
11.2017 - Current
Stocker/Frozen/Meat Dept./Dairy
Walmart Neighborhood Market
09.2015 - 11.2017
Deli Clerk
Publix Supermarkets
09.2012 - 01.2013
Cashier
Home Goods
10.2010 - 01.2011
Electronics Systems Integration and Automation -
Pinellas Technical College (CLW)
High School Diploma -
Dunedin High School