Benjamin Favin

• Evaluated vehicles being tagged in Maryland in alignment with the state's safety standards.
• Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
• Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
• Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
• Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
• Participated in factory training and sharing knowledge and skills with coworkers.
• Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
• Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.

Studied automotive technology at Montgomery College while training as an apprentice at Reed Brothers Dodge.

Trained while attending Montgomery College for automotive technology.