Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Fiedler

Odessa,TX

Summary

Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Skilled Retail Sales professional with seven years of experience in Customer Service environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.

Overview

14
14
years of professional experience

Work History

General Laborer

Custom Pallets And Crates
El Paso, TX
01.2020 - 01.2022
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Performed thorough quality checks on products and materials to identify any defects.
  • Generated daily productivity records and assisted senior leadership during executive decision-making processes.
  • Led steel welding initiatives and completed sheet metal projects accurately.
  • Assisted team members with tasks that require group effort.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
  • Led inventory processes to minimize project lags.
  • Notified supervisors of defective equipment or material.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Maintained and repaired facilities, equipment and tools.
  • Provided maintenance for construction equipment.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.

Bowling Mechanic

Diamond Lanes
Odessa, TX
06.2016 - 01.2020
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Disassembled defective parts to make proper repairs.
  • Diagnosed electrical malfunctions using oscilloscope.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Examined new and replacement parts to uncover defects.
  • Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Followed established safety procedures and techniques when working under lifted bowling machines.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.

Aircraft Maintenance Technician

United States Air Force
Dover, DE
04.2012 - 05.2016
  • Diagnosed faults and developed resolution plans.
  • Performed cost analysis for shop components and labor hours through Cost Realism Analysis conducted by evaluating the supportive data.
  • Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Lubricated shafts, bearings and gears to maintain optimal performance.
  • Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
  • Performed flight line AFE preflight and postflight requirements.
  • Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
  • Inspected airframes to detect wear and other defects.
  • Performed cost analysis for shop components and labor hours.
  • Obtained fuel and oil samples to check for contamination.

Grocery Clerk

United Supermarkets
Odessa, TX
01.2008 - 04.2012
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

High School Diploma -

Permian High School
Odessa, TX
05.2010

Skills

  • Sales expertise
  • Product and service sales
  • Product promotions
  • Loss prevention
  • Cash handling
  • Cash register operation
  • Skilled problem solver
  • Stocking
  • Computer literate

Timeline

General Laborer

Custom Pallets And Crates
01.2020 - 01.2022

Bowling Mechanic

Diamond Lanes
06.2016 - 01.2020

Aircraft Maintenance Technician

United States Air Force
04.2012 - 05.2016

Grocery Clerk

United Supermarkets
01.2008 - 04.2012

High School Diploma -

Permian High School

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