Benjamin Finer
Wrightstown,WI
Summary
Energetic professional with solid record and significant background in hvac services. Successful at working independently or in group settings to diagnose and fix components in residential and commercial environments. Dependable and industrious with superior work ethic and dedication to quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
AMA Heating and Cooling
Green Bay, WI
07.2023 - 07.2024
- Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Followed up with customers after job completion in order to ensure satisfaction with the results.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Ordered necessary parts from suppliers in order to complete jobs efficiently.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
HVAC-R Technician
Healthy Home Heating
De Pere, WI
03.2021 - 07.2023
- Ensured that all safety protocols were followed while working around hazardous materials such as refrigerants.
- Troubleshooted and repaired malfunctioning heating, ventilation, cooling, and refrigeration units.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Tested equipment following each install to determine efficiency and proper functionality.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
HVAC Technician
Vans One Hour
De Pere, WI
07.2018 - 03.2021
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Documented all repair work performed on HVAC units according to company standards.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
Customer Service Representative
UnitedHealthcare
Green Bay, WI
06.2017 - 07.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Implemented innovative methods for streamlining the customer service process.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Advanced Technical Diagnosis
Ultimate Technical Academy
Little Rock, AR12-2022
HVAC Refrigeration And Heat Pump
Ultimate TechnicalAcademy
Little Rock04-2020
HVAC Electrical And Gas Furnace
Ultimate Technical Acadamy
Little Rock, AR12-2019
High School Diploma -
East High School
Green Bay, WI06-2003
Skills
- Client Relationship Development
- Blueprint Interpretation
- Outside Sales
- Ventilation Systems
- Blueprints and Specifications
- Lead Development
- Schematic reading
- System Maintenance
- Equipment Installation
- Electrical diagnostics
- Leak Testing
- Ventilation and air conditioning
- Variable Speed Drives
- Technical Troubleshooting
- Warranty Service
- Diagnostic Techniques
- Adaptable
- Dedicated Team Player
- Excellent problem solver
- System Troubleshooting
- Customer-focused
- Certified HVAC Technician
Certification
- EPA Universal Certified
- NATE Core
- Combustion Certified
Timeline
HVAC-R Service Technician
AMA Heating and Cooling
07.2023 - 07.2024
HVAC-R Technician
Healthy Home Heating
03.2021 - 07.2023
HVAC Technician
Vans One Hour
07.2018 - 03.2021
Customer Service Representative
UnitedHealthcare
06.2017 - 07.2018
Advanced Technical Diagnosis
Ultimate Technical Academy
HVAC Refrigeration And Heat Pump
Ultimate TechnicalAcademy
HVAC Electrical And Gas Furnace
Ultimate Technical Acadamy
High School Diploma -
East High School
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