Matthew Bailey
Des Moines Comfort
Boone
9
years of professional experience
Developed technical skills in fast-paced HVAC-R service environment, focusing on troubleshooting and system optimization. Skilled in diagnosing issues, conducting repairs, and ensuring efficiency of HVAC systems. Looking to transition into new field where these problem-solving and technical skills can contribute to success.
Work History
HVAC-R Service Technician
1 Year 4 Months- Diagnosed HVAC-R system faults using gauges, meters, and inspection checklists.
- Performed routine maintenance on heating, cooling, and refrigeration equipment.
- Inspected refrigerant levels and corrected leaks to restore system performance.
- Replaced defective components, including motors, capacitors, contactors, and thermostats.
- Responded to service calls and resolved customer issues with efficient troubleshooting.
- Documented repairs, parts usage, and service findings in work orders.
- Tested equipment operation after repairs to verify safe, reliable performance.
- Assisted with installation, startup, and commissioning of new HVAC-R systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Supported the training of junior technicians, sharing technical expertise to foster their skill development.
Senior HVAC Engineer
8 Years 2 Months- Designed HVAC systems for residential and commercial projects, aligning equipment selections with load calculations and code requirements.
- Evaluated existing heating and cooling systems, diagnosing failures and recommending cost-effective repair solutions.
- Coordinated installation plans with plumbing and mechanical teams to ensure smooth project execution and schedule adherence.
- Prepared detailed specifications, submittals, and equipment schedules for furnaces, boilers, air conditioners, and ventilation systems.
- Guided technicians through troubleshooting procedures for controls, refrigerant circuits, airflow, and hydronic systems.
- Improved service efficiency by standardizing diagnostic steps and repair practices across HVAC field operations.
- Established strong relationships with clients by providing exceptional customer service and delivering high-quality solutions that met their unique needs.
- Mentored junior engineers in the development of their technical skills as well as effective communication with clients, team members, and vendors.
- Implemented preventive maintenance programs that increased equipment lifespan and reduced downtime due to unexpected failures.
Education
Associate of Applied Science - HVAC/R
- Honoree of Valedictorian of class
- 4.0 GPA
High School Diploma
- 3.1 GPA
Skills
HVAC system troubleshooting
Equipment installation
Thermostat installation
Refrigeration systems
Air conditioning
Heating systems
Cooling systems maintenance
Ventilation systems
Leak testing
Control wiring
Schematic reading
Sales presentations
Client relationship development
Sales proposals
EPA certification
Client relationship development
Timeline
HVAC-R Service Technician
Des Moines Comfort
07.2025 - CurrentRead More
Senior HVAC Engineer
Schaal Plumbing, Heating and Cooling
05.2017 - 07.2025Read More
Vatterott College
Associate of Applied Science from HVAC/R
Read More
Norwalk High School
High School Diploma
Read More