Javier Hernandez
Norcross,GA
Summary
Accomplished HVAC-R Service Technician with a proven track record at Cool Masters Services, adept in HVAC system troubleshooting and client relationship development. Leveraged expertise in refrigeration systems and exceptional customer service skills to enhance system efficiency and foster client loyalty. Achieved significant improvements in customer satisfaction and system longevity through innovative solutions and preventive maintenance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Cool Masters Services
Lawrenceville, GA
08.2024 - Current
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Performed routine maintenance on heating and cooling systems.
- Inspected cooling systems and identified potential problems.
- Installed supporting components such as fuel lines and wiring to complete systems.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
HVAC-R Service Technician
TMC Maintenance Company
Winder, GA
05.2023 - 08.2024
- Continuously sought feedback from customers/supervisors for personal development aligning actions with business goalsobjectives.
- Implemented cost-saving measures in the sourcing of materials/parts without compromising quality or safety standards.
- Educated clients on proper care and maintenance techniques to maximize equipment lifespan and performance.
- Served as a reliable resource for both new hires/seasoned technicians seeking advice/guidance regarding technical challenges.
- Enhanced customer satisfaction by efficiently diagnosing and repairing commercial equipment issues.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Repaired and replaced motors, bearings and belts.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Calibrated equipment to achieve maximum efficiency.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Performed routine maintenance on heating and cooling systems.
- Inspected cooling systems and identified potential problems.
- Installed supporting components such as fuel lines and wiring to complete systems.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Optimized performance by balancing systems and calibrating controls.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
HVAC Installer
ARS Rescue Rooter Residential Services
Norcross, GA
02.2022 - 05.2023
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Installed components to improve HVAC system performance.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Inspected cooling systems and identified potential problems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Optimized performance by balancing systems and calibrating controls.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
HVAC Installer
Varmen Heating And Cooling
Lawrenceville, GA
01.2019 - 01.2022
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Installed components to improve HVAC system performance.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Inspected cooling systems and identified potential problems.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
Distributor
Paint My Ride
Tucker, GA
07.2015 - 01.2019
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Improved delivery schedules by optimizing routes, minimizing delays and enhancing customer satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Maintained records of sales and customer information to support accuracy.
- Delivered orders to customers to drive full satisfaction.
- Processed customer payments and kept accurate financial records.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Processed payments, made change, and provided receipts.
- Immediately addressed problems with customers to promote speedy resolution.
Education
Lila Mayoral Welch
Ponce, Puerto Rico05.2011
Skills
- EPA certification
- Thermostat installation
- Schematic reading
- HVAC system troubleshooting
- Air conditioning
- Ventilation systems
- Equipment installation
- Heating systems
- Cooling systems maintenance
- Leak testing
- System maintenance
- Refrigeration systems
- Client relationship development
- Chiller systems
- System tune up
- Smart home connectivity
- Equipment replacement
- Gas furnaces
- Package and split systems
- Diagnostic techniques
- Soldering
- System troubleshooting
- Technical troubleshooting
- Leak checks
- Dedicated team player
- Welding techniques
- Adaptable
- HVAC change-out procedures expert
- Customer focused
- Refrigeration system evacuation
- HVAC and refrigeration systems
- Troubleshooting expertise
- Industrial refrigeration systems
- Chillers
- Team collaboration
- Issue troubleshooting
- System upgrades
- Equipment maintenance
- Commercial installation
- Installation expert
- EPA requirements
- Small business HVAC repair
- Operation and maintenance expert
Certification
EPA
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HVAC-R Service Technician
Cool Masters Services
08.2024 - Current
HVAC-R Service Technician
TMC Maintenance Company
05.2023 - 08.2024
HVAC Installer
ARS Rescue Rooter Residential Services
02.2022 - 05.2023
HVAC Installer
Varmen Heating And Cooling
01.2019 - 01.2022
Distributor
Paint My Ride
07.2015 - 01.2019
Lila Mayoral Welch