Benjamin Fletes
Culver City,CA
Summary
Driven professional currently at the City of Los Angeles Department of Recreation and Parks, excelling in facilities management and enhancing customer experiences. Demonstrated flexibility and effective communication, significantly improving program participant satisfaction. Skilled in Excel and adept at fostering positive environments, showcasing a blend of hard and soft skills critical for operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recreation Assistant
City of Los Angeles Department of Recreation and Parks
06.2024 - Current
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
Retail Shift Leader
Pressed Juicery
04.2022 - 05.2024
- Organized and understood goals, sales and requirements of site floor.
- Provided guidance in operational organization, process execution and floor efficiency.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Distributed keys to correct employees on accurate employment timeline.
BMP for Urban Stormwater Management Workshop
Ocean Protection Council
03.2024 - 03.2024
- Gained knowledge and skills in the implementation of Best Management Practices for Urban Stormwater Management through a comprehensive two-day workshop
- Acquired experience in utilizing Storm Water Management Model (SWMM)
- Studied various runoff water contaminants and filtration structures
Intern
Expo Center SYJC
06.2018 - 08.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files and paperwork.
- Gained hands-on experience in Microsoft Excel, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
Culver City Highschool
Culver City06.2021
Skills
- Strong teamwork
- Flexibility
- Activity Planning and Coordination
- Data Entry
- Equipment Setup
- Facilities Management
- Effective Communication
- Efficient in Excel
- Time Management
- Problem-Solving
- Attention to Detail
- Friendly, Positive Attitude
Certification
- Best Management Practices for Urban Stormwater Management Training - March 15th and 22nd, 2024
Surfing
I have been surfing for most my life and have grown to appreciate and respect the Ocean in a way that not everyone experiences
Timeline
Recreation Assistant
City of Los Angeles Department of Recreation and Parks
06.2024 - Current
BMP for Urban Stormwater Management Workshop
Ocean Protection Council
03.2024 - 03.2024
Retail Shift Leader
Pressed Juicery
04.2022 - 05.2024
Intern
Expo Center SYJC
06.2018 - 08.2019
High School Diploma -
Culver City Highschool
- Best Management Practices for Urban Stormwater Management Training - March 15th and 22nd, 2024
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