Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin forbes

Newport news

Summary

Versatile leader with a track record of enhancing operational efficiency at Walmart, skilled in mechanical troubleshooting and fostering a culture of continuous improvement. Excelled in employee coaching and customer service, achieving significant improvements in workplace safety and stock management. Demonstrates a keen attention to detail and a proactive approach to problem-solving.

Overview

8
8
years of professional experience

Work History

Grocery Team Lead

Walmart
11.2023 - 02.2025

Plan and prepare for new features and mods

Ensure all team associates execute given tasks

Assist other departments where they fall short

Complete all markdowns and clearances

Clean areas of operation

Attend meetings with the store manager

Assist associates with tasks to ensure timely productivity


Grocery Team Member

Publix
05.2022 - 11.2023
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Retrieved items for customers and verified prices.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.

Maintenance Team Lead

WALMART
04.2017 - 05.2022
  • Improved equipment reliability by implementing preventive maintenance programs and optimizing work order processes.
  • Promoted a culture of continuous improvement by regularly reviewing processes and implementing best practices across all aspects of maintenance operations.
  • Assessed equipment performance data to identify trends highlighting areas requiring attention or potential improvements in maintenance procedures.
  • Increased safety compliance by conducting regular inspections, identifying hazards, and implementing corrective actions.
  • Streamlined maintenance procedures for greater efficiency, resulting in reduced labor costs and improved operational performance.

Education

High School Diploma -

DENBIGH BAPTIST CHRISTIAN SCHOOL
Newport News, VA
05-2004

Skills

  • Cleanliness and hygiene
  • Stock management
  • Stock rotation
  • Task delegation
  • Price tagging
  • Mechanical troubleshooting
  • Employee coaching
  • Willingness to learn
  • OSHA compliance
  • Attention to detail
  • Cleaning and sanitation
  • Workplace safety
  • Customer service-focused

Timeline

Grocery Team Lead

Walmart
11.2023 - 02.2025

Grocery Team Member

Publix
05.2022 - 11.2023

Maintenance Team Lead

WALMART
04.2017 - 05.2022

High School Diploma -

DENBIGH BAPTIST CHRISTIAN SCHOOL
Benjamin forbes